What are the responsibilities and job description for the Technician I, Network position at ATN International Inc?
Join Commnet, a pioneering force that has been the backbone of rural networks in the United States for decades. At Commnet we prioritize enabling and delivering high-quality broadband communication services that enable Tribal and Rural America to thrive. At the heart of our mission lies a passion for digital inclusion and life transformation, offering more than connectivity – we are dedicated to fostering equality of opportunity through access to essential services. Our culture is built on a foundation of trust and ownership, where our passion for our customers and communities shines through our customer-centric approach. With open and effective communication, we champion a “win together” mindset, celebrating every victory as a step towards a connected and empowered rural America.
Job Profile Summary
The Network Technician I is responsible for installing, configuring, maintaining, and troubleshooting telecommunications networks. This includes both wired and wireless networks that support voice, data, and video communications. This role will work closely with network technicians, engineers, and other technical teams to ensure network reliability and performance.
*This is an on-site position out of Gallup, New Mexico.
Duties and Responsibilities (included but not limited to):
- Assist in the configuration of telecommunications equipment, including routers, switches, modems, and other network devices.
- Perform basic routine maintenance tasks such as software upgrades, patch installations, and system backups.
- Monitor network performance and escalate issues related to connectivity, latency, and bandwidth as necessary.
- Implement basic network improvements and expansions.
- Respond to service tickets and resolve network-related problems reported by users or automated monitoring systems.
- Conduct regular inspections and audits to ensure compliance with network security policies and standards.
- Document network configurations, procedures, and troubleshooting steps for future reference
- Participates in the team’s on-call rotation and responds to network incidents outside of regular business hours as required.
- Other duties as assigned.
Required Qualifications:
- Minimum Years Experience: 1 - 2 Yrs.
- Minimum Education: High School / Trade School or equivalent experience
- Embody and demonstrate our company values: Foster Trust, Effective Communication, Customer Centricity, Own It, Win Together.
- Participates in the team’s on-call rotation and responds to network incidents outside of regular business hours as required.
- Basic knowledge of networking concepts, protocols, and technologies.
- Strong analytical and problem-solving skills with the ability to prioritize tasks in a fast-paced environment
- Familiarity with network security principles and best practices
- Excellent communication skills and the ability to work effectively in a team environment
- Proficiency in computers, software, and database systems
Preferred Qualifications:
- Certifications such as CompTIA Network , Cisco Certified Network Associate (CCNA), or equivalent are a plus.
- Basic knowledge of VoIP, SiP, hPBX technologies.
- Basic understanding of Juniper routers and switches.
- Knowledge of network standards and golden configurations.
- Experience with vendor management and vendor software upgrade procedures.
- Knowledge of networking protocols such as TCP/IP, DHCP, DNS, SNMP, and BGP.
Compensation & Benefits:
- Compensation is determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
- Benefits: Commnet is proud to offer a comprehensive suite of benefits to all regular full-time positions (hourly & salaried) to promote overall health, wellness, and financial security for you and your family. Benefits include health, vision, dental, HSA/FSA, life and AD&D, fitness reimbursement, short/long term disability coverage, parental leave, emergency travel assistance and 401k.
- Commnet employees have access to an Employee Assistance Program (EAP), which includes services such as 100% confidential counseling, financial information/resources, legal support, and general wellness.
**A Note to Agencies** All resumes submitted by search firms/employment agencies to any employee at Commnet Broadband (the Company) via email, the internet or in any form and/or method will be deemed the sole property of the Company, unless such search firms/employment agencies were engaged by the Company for this position and a valid agreement with the Company is in place. In the event a candidate submitted outside of the Company agency engagement process is hired, no fee or payment of any kind will be paid.
Equal Opportunity Employer/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Applicants must be authorized to work for any employer in the US.
ATN and its subsidiary companies are unable to sponsor or take over sponsorship of employment Visa.
Salary : $23 - $34