What are the responsibilities and job description for the Senior Principal Ecosystem Solution Architect position at Atlassian?
Overview
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Why Join Us?
The Ecosystem Solution Architecture (ESA) team is a specialist, external-facing group within Ecosystem R&D. Our mission is to drive customer and partner success in Cloud through targeted Forge enablement. Ecosystem Solution Architects partner with strategic customers, marketplace vendors, global system integrators (GSIs), and internal teams to deliver technical solutions, support cloud migrations, and scale adoption of Atlassian’s cloud platform and APIs.
Responsibilities
What You'll Do
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $284,400 - $371,000
Zone B: $256,500 - $334,875
Zone C: $235,800 - $307,850
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Why Join Us?
- Shape the future of Atlassian’s ecosystem and platform strategy.
- Work on high-impact, technically challenging projects with global reach.
- Collaborate with some of the brightest minds in SaaS, cloud, and developer platforms.
- Enjoy Atlassian’s flexible, distributed-first work culture and comprehensive benefits.
The Ecosystem Solution Architecture (ESA) team is a specialist, external-facing group within Ecosystem R&D. Our mission is to drive customer and partner success in Cloud through targeted Forge enablement. Ecosystem Solution Architects partner with strategic customers, marketplace vendors, global system integrators (GSIs), and internal teams to deliver technical solutions, support cloud migrations, and scale adoption of Atlassian’s cloud platform and APIs.
Responsibilities
What You'll Do
- Lead hands-on technical engagements with enterprise customers, marketplace partners, GSIs, and solution partners to accelerate adoption of Forge and Atlassian product APIs.
- Architect and prototype advanced solutions, reference architectures, and reusable enablement content for both internal and external audiences.
- Provide deep technical guidance on Forge, Atlassian APIs, and cloud extensibility, including migrations, AI integrations, and complex partner use cases.
- Influence Atlassian’s platform strategy by representing the voice of customers and partners, identifying gaps, and advocating for enhancements to Forge and product APIs.
- Support field and customer success teams with technical enablement, unblock data center to cloud migrations, and drive seat expansion through solution innovation.
- Collaborate with cross-functional teams (Product, Engineering, Sales, Customer Success, Partnerships) to deliver impactful solutions and drive ecosystem growth.
- Mentor and develop junior team members, fostering a culture of technical excellence and continuous learning.
- Stay at the forefront of AI, cloud, and SaaS trends, piloting new approaches and scaling successful patterns across the global field organization.
- Engaging with VIP enterprise customers and partners to migrate complex customer workloads to Cloud and expand existing cloud customers to new use-cases through Forge enablement.
- Partnering with GSIs and strategic partners on development of novel solutions using the Forge platform.
- Driving technical architecture and partner engagement motions for strategic SaaS partnerships and new partner recruitment.
- Delivering solution architectures and reusable content to scale ecosystem enablement.
- 10 years of experience in software development, solution architecture, or technical consulting, with a focus on SaaS platforms and APIs.
- Deep expertise in Atlassian Forge, Atlassian product APIs, and cloud extensibility patterns.
- Proven track record of architecting and delivering complex technical solutions for enterprise customers and partners.
- Experience with customer migrations, cloud adoption, and technical enablement at scale.
- Strong programming skills (e.g., JavaScript/TypeScript, Python) and experience with API integration and cloud services.
- Demonstrated ability to influence product direction and advocate for customer/partner needs.
- Excellent communication and collaboration skills, with experience working across distributed, cross-functional teams.
- Experience mentoring and developing technical talent.
- Experience with AI/ML integrations, prompt engineering, or building intelligent agents on SaaS platforms.
- Prior experience working with Atlassian marketplace partners, GSIs, or large-scale partner ecosystems.
- Familiarity with Atlassian’s migration utilities, hybrid SaaS/on-prem deployment models, and security considerations.
- Consulting experience with Fortune 500 enterprise customers.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $284,400 - $371,000
Zone B: $256,500 - $334,875
Zone C: $235,800 - $307,850
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Salary : $256,500 - $371,000