Sample Ground Role: Crew Scheduling Coordinator

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we’re not just an airline, we’re a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we’re built on a foundation of safety, service excellence, integrity, innovation, teamwork, and responsibility.  With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we’re driven by purpose. 

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

Position Summary

The Crew Scheduling Coordinator is responsible for ensuring safe, legal, and efficient crew coverage for Atlas Air’s global cargo operations. This role manages day-to-day crew assignments, monitors regulatory compliance, and responds to operational disruptions in a fast-paced, 24/7 environment. The Coordinator works closely with flight crews, dispatch, maintenance, and operations leadership to maintain schedule integrity while adhering to FAA regulations, labor agreements, and company policies.

Key Responsibilities

• Assign, monitor, and adjust flight crew schedules to support domestic and international cargo operations

• Ensure compliance with FAA regulations (FARs), contractual requirements, and company policies related to duty time, rest, and qualifications

• Proactively manage crew coverage for irregular operations (IROPs), including delays, cancellations, weather events, and aircraft changes

• Coordinate reserve utilization, reassignments, deadheading, hotels, and transportation as required

• Serve as a primary point of contact for flight crews regarding schedules, legality, and operational changes

• Maintain accurate crew records within crew management and scheduling systems

• Communicate schedule changes clearly and professionally to crews and internal stakeholders

• Collaborate with Dispatch, Maintenance Control, Crew Resources, and Operations Control Center (OCC) teams

• Identify potential legality or coverage risks and escalate issues appropriately

• Support audits, reporting, and continuous improvement initiatives within Crew Scheduling

Qualifications

Required:

• Bachelor’s degree or equivalent combination of education and relevant experience

• 1–3 years of experience in airline operations, crew scheduling, dispatch, or a related aviation role

• Knowledge of FAA regulations (Part 121 preferred)

• Strong decision-making skills with the ability to perform under time pressure

• Excellent communication and interpersonal skills

• Proficiency with scheduling systems and Microsoft Office (Excel, Outlook, Teams)

• Willingness to work shifts, weekends, holidays, and overnight coverage as required in a 24/7 operation

Preferred:

• Previous experience in crew scheduling for a cargo or long-haul international airline

• Familiarity with collective bargaining agreements (CBAs)

• Experience working in an Operations Control Center (OCC) environment

• Exposure to systems such as Jeppesen, Sabre, AIMS, or similar crew management tools

Competencies

• Operational judgment and attention to detail

• Strong organizational and multitasking abilities

• Calm, professional demeanor in high-pressure situations

• Team-oriented with a customer-service mindset toward flight crews

• Commitment to safety, compliance, and operational excellence

Working Conditions

• Fast-paced, operations-driven environment

• Rotational shift work including nights, weekends, and holidays

• Continuous interaction with flight crews and operations personnel globally

At Atlas Air Worldwide, we believe in the power of people, the promise of innovation, and the responsibility we hold to each other, to our customers, and to the planet. Join us and be part of a team that lifts more than cargo; we lift ambition.