What are the responsibilities and job description for the Learning And Development Specialist position at Atlas Search?
Temporary Assignment from August to April
About Our Client
Our client is a highly regarded global professional services organization supporting sophisticated, high-stakes work across an international footprint. Known for its collaborative culture, commitment to excellence, and investment in technology, the organization provides its professionals with modern tools and resources to operate effectively in a fast-paced environment.
About the Role
Our client is seeking an experienced IT Trainer to join their New York team on a contract basis. This individual will be responsible for delivering technology training to professionals and staff, supporting new-hire onboarding, ongoing application education, and organization-wide technology initiatives.
The IT Trainer will work closely with technology, support, and administrative teams to identify training needs, improve technology adoption, and ensure users are confident and productive across key systems and applications.
Responsibilities
- Deliver new-hire and ongoing IT training through one-on-one, group, virtual, and classroom-based sessions.
- Develop, organize, and deliver technology training programs, quick-reference guides, training materials, and other learning resources.
- Support technology initiatives and software rollouts, including regression testing, user feedback, business-needs analysis, and adoption of best practices.
- Partner with IT support and internal stakeholders to identify training needs, troubleshoot issues, and provide responsive, just-in-time training.
- Coordinate training schedules, classroom and virtual-session setup, communications, and learning opportunities while providing a high level of service to end users.
Requirements
- 5 years of technical training experience within a legal, professional services, or corporate environment; experience within the legal industry is strongly preferred.
- Strong knowledge of Windows 11, Microsoft 365, Microsoft Teams, iManage, and Adobe Acrobat, along with experience supporting Apple iOS/macOS devices.
- Experience with Litera Compare and Litera Create/NTD; exposure to Aderant Expert Time, InterAction, Foundation, Camtasia, Captivate, or similar tools is a plus.
- Excellent communication, presentation, and interpersonal skills with the ability to translate technical concepts into clear, practical instruction for users ranging from beginners to advanced users.
- Bachelor’s degree in a related field preferred, or equivalent technical education and professional experience, with strong organizational and multitasking skills.