What are the responsibilities and job description for the Service Sales Manager - Indianapolis Territory position at Atlas Copco?
Your role
As a Service Sales Manager - Indianapolis Territory, your mission is to maximize sustainable growth of our VTS business by promoting service products to new and existing customers per business plans, representing VTBA effectively. You will report to the Regional Service Sales Manager.
You will
We encourage applications from diverse backgrounds and experiences.
You have a four-year degree in business, marketing, engineering, or equivalent experience, with at least 3 years in industrial service sales, preferably in the vacuum industry.
This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.
As a Service Sales Manager - Indianapolis Territory, your mission is to maximize sustainable growth of our VTS business by promoting service products to new and existing customers per business plans, representing VTBA effectively. You will report to the Regional Service Sales Manager.
You will
- Plan and prioritize sales activities and customer contacts to meet business targets, managing time and productivity.
- Collaborate with the service aftermarket team to ensure excellent after-sales service and customer satisfaction.
- Analyze and provide timely market information to management, including pricing, competitor activity, and key regional issues.
- Prepare proposals for assigned service products, applying discount strategies and using the quoting tool.
- Build and maintain strong customer relationships at all levels, ensuring high aftermarket service standards.
- Monitor and report activities by updating CRM with visit reports, opportunities, and quotation status.
- Work with Finance to improve receivables and overdue performance.
- Coordinate with colleagues in other Divisions to enhance customer relationships and business outcomes.
- Attend sales meetings and follow up on required actions.
- Grow the business by developing the Installed base.
- Undertake ad-hoc projects related to VTS, including new products and marketing campaigns.
- Provide regular customer information and feedback.
We encourage applications from diverse backgrounds and experiences.
You have a four-year degree in business, marketing, engineering, or equivalent experience, with at least 3 years in industrial service sales, preferably in the vacuum industry.
- Value-based selling for Service business
- Technical understanding and quick adoption of new products
- Experience in industrial environments, ideally with engineering background
- Optimized territory management
- Strong sales skills
- Demonstrate courage and integrity
- Commitment to customers
- Result-driven attitude
- Resilience under pressure
- Market and competition awareness
- Proactive and open mindset
- Collaborate with VTS Business Development Manager and sales engineers
- Build relationships with stakeholders
- Effective communication and body language awareness
- Excellent English communication
- Confident customer interaction
- Travel up to 50% overnight
- Proficient in Microsoft Office, SAP preferred
- Prospect and maintain customers
- Achieve sales goals through action plans
- Manage service product sales
- Follow up leads and referrals
- Engage in prospecting to grow market share
- Respond promptly to inquiries
- Introduce new products and upgrades
- Research and propose solutions
- Coordinate with Vacuum Sales Engineers and Managers
- Maintain records in Cloud for Customer (C4C)
- Ensure high customer service standards
- Update job knowledge via education and networking
- Use Atlas Copco tools for growth
- Prepare activity and performance reports
- Report developments and competitive insights
- Share new sales opportunities promptly.
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.