Service Sales Engineer - West Coast

Your role

As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to the Regional Sales Manager, you will work closely with the engineering and service product teams to implement effective service sales strategies.

You will

• Plan and prioritize service sales activities and customer interactions to achieve business targets.
• Collaborate with the service aftermarket team to provide exceptional after-sales service, ensuring high customer satisfaction.
• Analyze market trends and provide management with accurate information on pricing, competitive activities, and regional issues.
• Prepare and propose service product offerings, calculating sales prices using the company's discount strategy and quoting tools.
• Monitor and report on service sales activities, keeping the CRM updated with customer visit reports, opportunities, and quotation statuses.
• Work with cross-functional teams to coordinate activities that maximize customer relationships and business outcomes.
  
  

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

• Degree Level – Four-year degree in business, marketing, or engineering, or equivalent work experience.
• Minimum of 3 years relevant working experience in industrial service sales experience a must, preferably in the vacuum industry.
• Knowledge Areas:
• Understanding of what value-based selling intends for Service business
• Sound technical understanding and ability to quickly adopt to new products/technical developments
• Working in an industrial environment, ideally with engineering background
• Clear understanding of optimized territory management
• Strong sales techniques and skills
• Critical Skills:
• Show courage and integrity
• Show high commitment to customer
• Eagerness to hunt for results
• Cope with pressure and setbacks and learn to develop accordingly
• Keen interest in understanding the market and competition
• Close interaction with VTS Business Development Manager and other sales engineers
• Build up relationships and network with internal and external stakeholders
• Communicate with influence
• Other Requirements:
• Excellent verbal and written English required
• Confident in interaction with end customers
• Intensive travelling activity (10% local travel and up to 50% overnight travel).
• Proficiency in Microsoft Office, including Word and Excel.
• Experience with SAP strongly preferred
  
  

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being
  
  

Job location

This role is fully remote, enabling you to work from anywhere within the region of Phoenix AZ, Salt Lake City UT, Denver CO, while being associated with our customer center in United States (US).

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