What are the responsibilities and job description for the Parts Specialist position at Atlas Copco Compressors LLC -North America Customer Center?
Mission
Order administration and parts procurement to meet customer demands.
Roles and Responsibilities
- Responsible for parts sales and support for Atlas Copco Compressors in an assigned region.
- Assist customers in parts identification, troubleshooting, and order expedition via phone, fax, and email.
- Handle incoming orders, including entry and maintaining/editing sales orders to meet customer demands.
- Provide regular updates to customers regarding orders, including delivery dates and/or any changes in the status of the order.
- Must be willing to prospect Lost Boys over the phone and proactively generate part sales with existing customer base.
- Proactive lead generation will be required. Coordinate order releases, receipts, and shipments.
- Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
- Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.
- Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
- Perform other duties as assigned.
Skills and experience
- Good Interpersonal Skills, with ability to create good contacts at all levels.
- Must be a self-starting individual, able to receive a mission and generate necessary actions to achieve the mission.
- Must be very organized with positive attitude.
- 3-5 years in customer service or sales.
What you can expect from us?
Drive your Career, Explore Opportunities, Realize your Passion. . .Choose your career with us!
Attractive benefits Include:
*Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
*Health insurance/ Dental Insurance/ Vision insurance
*Paid time off- Salary: $53,440 - $63,500 - Depending upon the experience.
This role requires you to work on-site at our office in Elk Grove Village, IL.
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Talent Acquisition Team: Sowmya Prativadi
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
Atlas Copco Compressors LLC is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Atlas Copco Compressors LLC strictly prohibits and does not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state or local law. All Atlas Copco Compressors LLC employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits and termination of employment.
Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
