What are the responsibilities and job description for the Industrial Field Service Technician position at Atlas Copco Compressors LLC -North America Customer Center?
Your role
Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.
As a Field Service Technician for Atlas Copco Compressor Technique based in Columbia, SC you will serve as an OEM technical expert delivering preventive and predictive maintenance, advanced diagnostics, repair and customer consultation. You will report to the Service Manager.
- Safety First: Promote and follow all safety procedures and proper PPE practices
- Perform advanced troubleshooting, diagnostics and repair on compressed air systems, including VSD drives, controls, electrical systems and refrigeration.
- Provide professional technical consultation to customers regarding system performance, reliability and optimization
- Execute OEM-level inspections, preventative maintenance and overhaul procedures on compressors, dryers and related equipment
- Accurately document service findings, recommendations, warranty forms, start-up documentation and parts returns.
- Maintain strong customer relationships through clear professional communications, expert guidance and consultative support
- Participate in a rotating on-call schedule and travel within assigned territory including occasional overnight travel typically 20 nights/year
- You will attend training at our Air Academy and train with Senior Service Technicians
- You will be subject to random drug testing.
- You have minimum of 2-5 years multi-craft experience in HVAC, electrical diagnostics, industrial maintenance or OEM field service.
- Proficiency with multimeters, megohmmeters, control circuitry and interpreting electrical schematics
- Ability to independently manage workload, meet deadlines and deliver high-level customer support
- Experience with navigating through computer systems and the ability to complete work orders, order parts and training.
- A High School Diploma or equivalent is required, technical certifications (EPA, HVAC, Electrical) preferred
- Capable of lifting up to 50 lbs and working in industrial environments with varying temperatures.
- You have a valid driver's license and are fluent in English.
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Attractive benefits Include:
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- Competitive pay for experienced multi-craft technicians up to $37/ hr based on advanced knowledge, skills and experience. Salary has been geographically adjusted based on cost-of-living factors.
- This position is overtime eligible and overtime begins after completing 8 work hours in a day and a 40-hr week guarantee.
- Company vehicle, plus paid drive time (from the time you depart home until you return)
- Company laptop, cell phone, uniforms and PPE provided.
- Access to technical training and a career path into senior technical roles.
- Flexible benefits plan including medical, dental, and vision and Life & Disability insurance.
- Paid time off, sick time, paid training and paternal, adoption, and maternal leave.
- Generous 401 (k) retirement plan match in addition to an automatic contribution.
Remote opportunity.
Territory includes travel within a 2 hour radius surrounding Columbia, SC.
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Contact informationTalent Acquisition Team: Tachelle Peeples
Atlas Copco Compressors LLC -North America Customer Center is an equal opportunity employer and does not discriminate in hiring or employment related decisions because of race, color, sex, religion, national origin, age, disability, sexual preference, genetic information, protected veteran status or any other protected class. Job promotions at Atlas Copco will be based on such factors as quality of work, prior job performance, attendance, safety record, and ability to work well with others. Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: acnacareers.hr@us.atlascopco.com or call 973-397-3400. Reasonable accommodation requests will be considered on a case-by-case basis.