What are the responsibilities and job description for the North America Post Sales Operations Manager position at Atlantium Technologies?
We’re Hiring!
North America Post Sales Operations Manager.
Atlantium Technologies, a global leader in advanced water treatment solutions powered by our proprietary HOD™ (Hydro-Optic Disinfection) UV technology.
We’re looking for a highly motivated Post Sales Operations Manager to join our growing team in the U.S.
Location: United States (must reside and be authorized to work in the U.S.)
Type: Full-Time
This role combines the need to handle all administrative and logistic activities of Atlantium North America, with commercial operational leadership to ensure smooth post-sale execution, regulatory compliance, excellent customer experience and after market growth.
Key Responsibilities
• Oversee and manage service contracts, spare parts order processing, shipping, and documentation for North America customers.
• Interface with logistics providers and monitor shipment status.
• Establish and optimize logistics workflows and customer service processes.
• Monitor team and vendor performance to ensure service levels and on-time delivery.
• Provide responsive and professional support to customers and internal teams.
• Collaborate with supply chain, service, and sales teams to resolve operational issues efficiently.
• Maintain accurate records of customer interactions and logistics operations.
• Ensure compliance with shipping regulations, company SOPs, and U.S. administrative procedures.
• Ensure steady yearly growth of after-market income, with full coordination and guidance from global HQ
Administrative Management :
• Oversee day-to-day administrative functions of Atlantium’s North America subsidiary.
• Act as the key administrative focal point between Atlantium USA and global HQ.
• Support compliance with local legal, financial, and tax reporting requirements in coordination with external service providers.
• Manage Atlantium’s vendor registration and related administrative documentation with customers
• Handle customer invoicing and payment collection processes.
• Lead administrative projects and support decision-making with accurate reporting.
• Support onboarding processes and coordination with HR and finance teams.
• Maintain organized records, contracts, and administrative documentation.
Requirements:
• 5 years of experience in administrative and/or operations management, preferably in an international organization.
• Experience working with or for U.S. based entities.
• Knowledge of financial and administrative processes (invoicing, vendor coordination, reporting).
• 2 years of experience in logistics, customer service, or operations support.
• Strong communication skills and fluent English (spoken and written).
• Experience with ERP systems (Priority – advantage).
• Proven ability to manage cross-functional processes and external service providers.
• Detail-oriented, reliable, and committed to excellent service.
• Ability to work independently and manage multiple priorities.
What We Offer:
• A key leadership role in shaping Atlantium’s North America operations and contributing to the company’s global growth strategy.
• An opportunity to work as part of a global team driving impactful water treatment solutions.
• A hybrid/remote role aligned with U.S. operations.
• Collaborative and supportive team environment.
📩 Interested?
Apply now- Zival@atlantium.com