Certified Medical Assistant

MA Job Purpose: A combination of clerical and administrative duties as a Medical Assistant.

MA Job Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries;
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying the provider of the patient's arrival.
• Answers patients' questions and concerns and maintains the reception area;
• Ensures availability of treatment information by filing and retrieving patient records;
• Maintains patient accounts by obtaining, recording, and updating personal and financial information;
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims;
• Contributes to team effort by accomplishing related results as needed.
• Provide educational information for consumers on any medications (i.e. side effects, or what the medication is treating).
• Excellent communication skills with Doctor’s or physicians, to complete assigned orders and expedite work results. Great clinical insight and great communication with Medical Providers when in doubt about client’s conditions.
• Consumer’s medication requests, titration or medication discontinuation should be communicated with Medical Providers in order to obtain indications on medical necessity for patient’s treatment.
• For Suboxone: Make sure the consumer fills out necessary paperwork /questionnaires
• File any Lab Results that need to be filed as soon as they come in. Labs will be filed in the correct chart & EHR software.
• Helps patients in distress by responding to emergencies;
• Protects patients' rights by maintaining the confidentiality of personal and financial information;
• Maintains operations by following policies and procedures and reporting needed changes.

The following inquiries by consumers are those that can be assisted with by MA :

Provide information to consumers that are found on EHR, such as:

• Consumer demographics
• Appointment information
• Status on prescription sent to the pharmacy
• Pharmacy on file for consumer.
• Medications prescribed by Provider.
• Refills are available and stated on the EHR profile.
• Confirmation on medical records received, completed, or processed.
• Confirmation of active insurance.
• Confirmation on co-pays (transfer or inquire with billing).

For any further inquiries that require clinical recommendations or confirmations, transfer or inquire with the Chief Medical Officer.

Skills/Qualifications: CCMA certified, CPR Certified, Verbal Communication, Microsoft Office Skills, Bilingual, Professionalism, and Administrative Skills. At least 2 years of full-time MA experience.

The described schedule may change due to the need of our patients and the Company. As required, this position will be rotated among AHS clinics.

Job Type: Full-time

Pay: $12.00 per hour

Salary : $12