Banquet Supervisor

At Atlantis Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Reno, Nevada; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Come join Team Atlantis! As Banquet Supervisor you will be responsible for supervising Team Members engaged in all aspects of a banquets department by performing the following duties.

Responsible for making sure all policies and procedures are followed.

Responsibilities:

• Assists and works closely with management to ensure success of the events on a daily basis.
• Prepare and administers coaching and counseling’s to Team Members in the absence of manager or assistant manager.
• Monitors and adjusts staffing levels on a daily basis.
• Gives management input on purchasing equipment for department.
• Gives management input on scheduling and staffing needs.
• Conducts pre-shift meetings after checking BEO’s for changes
• Inspects all rooms to ensure 100% accuracy and a pristine environment for the Guests.
• Ensure that all equipment is stored and secured in designated storage areas.
• Ensures that side work sheets and checklists are posted.
• Coordinates with kitchen, bakery and audio visual to ensure all requirements are met and in proper working order.
• Responsible for training of new Team members and any follow-up training.
• Resolve Guest complaints.
• Conducts all of Banquet Manager duties in manager’s absence.
• Directly supervises 15-20 Team Members in the Banquet Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.
• Other duties as assigned my management.

While performing the duties of this job, the employee may be required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
• To perform this job successfully, an individual should have knowledge of MS Word processing software, MS Outlook and MS Excel spreadsheet software. Knowledge of timekeeping systems and purchasing software a plus.
• Must obtain Osha 10 card
• Must be able to drive a single man lift

***Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors***

Atlantis Casino Resort Spa fosters a team working environment and an environment that is focused on Team Member recognition and appreciation. Some of the ways in which we accomplish this is by offering the following:

• Comprehensive benefits (medical, dental, vision, supplemental coverage)
• 401K retirement savings plan discretionary match
• Education Tuition Reimbursement Program
• Paid Vacation
• Holiday Pay
• Weekly Resort Prizes
• Career Development and Training Workshops
• FREE daily meal
• Internal Advancement

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.