What are the responsibilities and job description for the Supervisor Medical Practice Office - SA-ENT - EHT position at AtlantiCare?
Job Description
ATLANTICARE _____________________________________________ ROLE DESCRIPTION POSITION SUMMARY The Medical Practice Office Supervisor directly manages the staff in each business unit. The Supervisor coordinates recruitment of Client Service Representatives and Medical Assistants, evaluates the staff and is responsible for any necessary disciplinary actions including the proper supporting documentation. The Medical Practice Office Supervisor provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. The Medical Office Supervisor assists the department staff with issues, problems and projects as directed and responds to operational inquiries. The Supervisor develops and implements office procedures and processes that support operations. The Medical Office Supervisor directs the work activities of the clerical personnel. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High School Diploma or equivalent required. Associate’s degree or specialized secretarial training or medical office billing training preferred. Supervisory experience preferred. LICENSE/CERTIFICATION: EXPERIENCE: Minimum 5-7 years secretarial experience required or combined medical office and medical billing experience required, preferably within a multi-functional office. Well-developed communication, interpersonal and organizational skills required. Proficiency with computer applications required. Knowledge of medical terminology and/or transcription may be required within some medical departments. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Page 2 Medical Practice Office Supervisor Position requires desk/computer work for a majority of the time. Requires some walking and standing and occasional lifting up to 20 lbs. Position requires increased amounts of repetitive motion with regard to typing. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP Reports to Director or Management level supervisor at each cost business location The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
About Us
Total Rewards at AtlantiCare
Benefits
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.
AtlantiCare is an Equal Opportunity Employer
ATLANTICARE _____________________________________________ ROLE DESCRIPTION POSITION SUMMARY The Medical Practice Office Supervisor directly manages the staff in each business unit. The Supervisor coordinates recruitment of Client Service Representatives and Medical Assistants, evaluates the staff and is responsible for any necessary disciplinary actions including the proper supporting documentation. The Medical Practice Office Supervisor provides administrative and clerical support to the department director with various functional responsibilities and assists with departmental operations as required. The Medical Office Supervisor assists the department staff with issues, problems and projects as directed and responds to operational inquiries. The Supervisor develops and implements office procedures and processes that support operations. The Medical Office Supervisor directs the work activities of the clerical personnel. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High School Diploma or equivalent required. Associate’s degree or specialized secretarial training or medical office billing training preferred. Supervisory experience preferred. LICENSE/CERTIFICATION: EXPERIENCE: Minimum 5-7 years secretarial experience required or combined medical office and medical billing experience required, preferably within a multi-functional office. Well-developed communication, interpersonal and organizational skills required. Proficiency with computer applications required. Knowledge of medical terminology and/or transcription may be required within some medical departments. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Page 2 Medical Practice Office Supervisor Position requires desk/computer work for a majority of the time. Requires some walking and standing and occasional lifting up to 20 lbs. Position requires increased amounts of repetitive motion with regard to typing. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP Reports to Director or Management level supervisor at each cost business location The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
About Us
Total Rewards at AtlantiCare
Benefits
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law" in impacted states, which mandate employers to list salary ranges in job advertisements and promotions.
AtlantiCare is an Equal Opportunity Employer