What are the responsibilities and job description for the Cash/Denial Processing Representative position at AtlantiCare?
POSITION SUMMARY
The Cash/Denial Processing Representative processes all checks, vouchers and credit card receipts received by the Business Office.
The Cash/Denial Processing Representative posts adjustments and denial codes to accounts as needed per Explanation of Benefits (EOB’s) or any other type of acceptable patient information and maintains and monitors the UTL (unable to locate) account within established levels. This position balances the daily patient receipts and records and processes all payments and related documentation by utilizing the HBO STAR Patient Financial system and Escort.
The Cash/Denial Processing Representative process all patient cash, adjustments and denials and works within the approved department guidelines to accomplish the recording of all related patient information.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS
EDUCATION: High School Diploma or equivalent required.
LICENSE/CERTIFICATION:
EXPERIENCE:1 year prior experience in billing, banking or other related cash management fields required. Must possess good computer skills and a working knowledge of third party insurance preferred. Microsoft Excel and HBOC MCKesson experience preferred.
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. . Position requires sitting at a desk/computer a majority of the day and frequent walking, standing and reaching. This position also requires the ability to occasionally lift up to 10 pounds. Works with equipment such as computer terminal, fax machine, printer and copier.
The essential functions for this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIP
This position reports to the Supervisor – Customer Service and Vendor Management and the Manager – Customer Service and Vendor Management.
The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.