What are the responsibilities and job description for the Service Technician position at Atlantic?
Company Description
Atlantic Tomorrow's Office is a leading provider of office technology and IT solutions for businesses of all sizes in the New York City metropolitan area, and the Greater Philadelphia and Delaware Valley regions. As a Managed Services Provider, Atlantic helps over 20,000 organizations to improve productivity and reduce costs through our advanced office technology solutions and IT support. Our offerings include Managed Services, Remote Workforce Solutions, Workflow Automation, IT Support, and Imaging.
Role Description
This is an full-time role for a Copier Service Technician based in NJ. The Service Technician will be responsible for the installation, maintenance, and repair of office equipment and technology solutions. Daily tasks include troubleshooting and resolving technical issues, performing preventive maintenance, and ensuring optimal operation of office technology. The Service Technician will work directly with clients to provide top-notch customer service and technical support.
Qualifications
- Technical skills, including installation, maintenance, and repair of office equipment
- Strong mechanical skills and use of tools
- Experience in troubleshooting and resolving technical issues
- Strong customer service skills and ability to communicate effectively with clients
- Knowledge of office technology solutions and IT support
- Problem-solving skills and attention to detail
- Ability to work independently and manage time effectively
- Relevant certifications and technical training are a plus
- Valid driver's license and reliable transportation