Certified Medical Assistant

Job Summary:

The Certified Medical Assistant (CMA) is responsible for providing clinical and administrative duties. The CMA ensures the delivery of high-quality patient care by assisting with patient examinations, preparing exam rooms, managing medical records, and performing other tasks as directed. This role is essential to maintaining efficient workflow and fostering a welcoming environment for patients.

Supervisory Responsibilities:

None.

Duties/Responsibilities:

Clinical Duties (may include, but not limited to): 

• Taking medical histories 
• Explaining treatment procedures to patients 
• Preparing patients for examinations 
• Assisting the physician during examinations 
• Collecting and preparing laboratory specimens 
• Performing basic laboratory tests 
• Instructing patients about medication and special diets 
• Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections—including vaccinations/immunizations, as directed by a physician or other licensed provider (e.g., a nurse practitioner or physician assistant) 
• Transmitting prescription refills as directed 
• Phlebotomy 
• Taking electrocardiograms 
• Wound care and changing dressings 

Administrative Duties (may include, but not limited to): 

• Using computer applications 
• Answering telephones 
• Welcoming patients 
• Updating and filing patient medical records 
• Coding and filling out insurance forms 
• Scheduling appointments 
• Arranging for hospital admissions and laboratory services 
• Handling correspondence, billing, and bookkeeping
• Performs other duties as assigned. 

 Required Skills/Abilities:

• Proficient in using electronic medical record (EMR) system
• Strong communication and interpersonal skills
• Ability to multitask and work effectively in a high-pressure environment
• Knowledge of medical terminology and basic clinical procedures
• Commitment to patient privacy and confidentiality

Education and Experience:

• High school diploma or equivalent required
• Certification as a Medical Assistant (CMA) from an accredited program 

Physical Requirements:

·         Capability to bend, stoop, and kneel to assess patients or perform procedures

·         Ability to lift and carry items up to 25–50 pounds (e.g., medical equipment or assisting patients with mobility)