What are the responsibilities and job description for the Production Print Field Technician - NY, NJ, CT Tri-State Areas position at Atlantic Tomorrow's Office?
The Production Print Field Technician should have training and experience with B&W and color production level copier machine product lines.
- Providing high-quality technical support to our customer base
- Communicating with customers and sales representatives to ensure satisfaction
- Connecting/installing office equipment to our customer's network
- Troubleshooting and developing options
- Managing time, resources and various demands
- Determining “the cause” of issues through proper troubleshooting and performing thorough/quality service.
Qualifications
- Minimum of three years related experience
- Certification and experience with Konica Minolta & Ricoh production models preferred as well as Xerox & Canon; other copier, printer, and fax product lines desirable.
- Experience with Fiery and/or CREO Print Controllers.
- Network experience. A or N certifications and connectivity experience preferred.
Atlantic, Tomorrow's Office offers a very attractive compensation package which includes:
- Competitive salary based on experience
- Comprehensive Benefits Coverage
- 401(k)
- Fee reimbursement for further certifications
- PTO
