What are the responsibilities and job description for the EHR Analyst - Tier 1 Technical Support position at Atlantic Technology Services?
We're looking for a technically oriented professional for an on-site position with one of our healthcare clients. This person will be the first point of contact for end-user technical issues and EHR-related issues. This team member will be responsible for interfacing with the EHR vendor(s) and assisting in solving day-to-day challenges that arise, as well as coordinating system upgrades, changes, and configurations. As the on-site technical liaison, this member will also be responsible for triaging technical issues and working with Tier 2/Tier 3 engineers to quickly resolve items in a professional and friendly manner.
Salary : $50,000 - $80,000