What are the responsibilities and job description for the Member Service Representative I position at Atlantic Regional Federal Credit Union?
Launch Your Career in Financial Services
Imagine a role where your first job in finance becomes your next step, not your last stop.
You like helping people. You’re good with details. And you’re ready for more than “just a job.” As a Member Service Representative at Atlantic Federal Credit Union, you’ll be the friendly face (and voice) people count on, while you quietly build a real career in financial services.
What’s In It for You
- A clear career path – This is a launchpad into banking and financial services, with room to grow into leadership, lending, or other specialized roles.
- Paid training & real skills – You’ll learn banking, digital tools, and problem-solving skills that make you marketable anywhere.
- Work that actually matters – We’re a credit union, so you’re helping people feel more confident about their money.
- Supportive team – You’ll have leaders and coworkers who coach, encourage, and invest in your success.
What You’ll Do
- Greet members and handle their everyday transactions, accurately and confidently
- Listen, ask questions, and connect members with the right accounts, loans, or digital tools
- Keep things running smoothly by balancing your cash drawer and following security and compliance standards
- Pitch in with daily branch operations like opening/closing and audit support
- Answer vital banking questions and deepen every relationship.
At Atlantic, you get standout benefits: 11 paid holidays, PTO, full medical and dental, and robust employee assistance programs. Add a generous 401(k), Stakeholders Financial Reward Program, comprehensive insurance, advancement opportunities, a clothing allowance, and competitive pay, and you’ve got a great place to build your career.
If you genuinely enjoy talking with people, starting conversations, and making others feel at ease, this is a place where that gift isn’t just welcomed, it’s where you can truly excel. Curious and drawn to the idea of growing with a place, not just working at one? Atlantic could be your next move.
Ready to see where this could take you? Apply to be a Member Service Representative at Atlantic.
Atlantic is an Equal Opportunity Employer.
Requirements:
What You Bring
- 1–3 years’ experience working with people.
- Comfort in a fast-paced environment and a knack for solving problems.
- Strong attention to detail and a commitment to getting it right.
- Flexibility to travel to nearby branches as needed.
- A high school diploma or equivalent.