What are the responsibilities and job description for the Showroom - Administrative Assistant/Receptionist position at Atlantic Plumbing Supply, Long Branch NJ?
Showroom Administrative Assistant
Atlantic Plumbing Supply
Position Summary
Atlantic Plumbing Supply is seeking a highly organized, customer-focused Showroom Administrative Assistant to support the daily operations of our showroom. This role serves as a key point of contact for customers, vendors, and internal team members while ensuring the showroom runs efficiently and maintains excellent customer service standards. The ideal candidate is detail-oriented, professional, and capable of managing multiple priorities in a fast-paced environment.
Key Responsibilities
- Welcome and assist customers visiting the showroom with professionalism and enthusiasm.
- Answer incoming phone calls, emails, and customer inquiries, directing requests to the appropriate team members.
- Schedule customer appointments for showroom consultations and product selections.
- Prepare quotes, proposals, sales orders, and customer documentation as directed by the showroom team.
- Maintain accurate customer records and update information within company systems.
- Process purchase orders, invoices, and other administrative paperwork.
- Coordinate with vendors regarding product availability, pricing, lead times, and deliveries.
- Assist with order tracking and provide customers with updates on order status.
- Support showroom displays by ensuring product literature, pricing information, and samples are organized and current.
- Manage filing systems, correspondence, and administrative records.
- Assist with inventory-related administrative functions and special projects as assigned.
- Maintain a clean, organized, and professional showroom environment.
- Collaborate with showroom consultants, sales representatives, warehouse personnel, and management to ensure customer satisfaction.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Minimum of 1-3 years of administrative, customer service, or showroom experience.
- Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook).
- Experience with ERP, sales order, or inventory management systems preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to prioritize tasks and manage multiple responsibilities effectively.
- Professional appearance and customer-focused attitude.
- Experience within the plumbing, construction, building supply, or home design industry is a plus.
Knowledge, Skills, and Abilities
- Exceptional customer service and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and follow-up skills.
- Ability to maintain confidentiality and professionalism.
- Comfortable learning new software and business processes.
Physical Requirements
- Ability to sit, stand, and move throughout the showroom during the workday.
- Ability to occasionally lift and carry product samples or office materials up to 25 pounds.
Why Join Atlantic Plumbing Supply?
- Competitive compensation and benefits package.
- Professional and supportive team environment.
- Opportunities for growth and development within the organization.
- Work with industry-leading plumbing, decorative, and kitchen/bath products.
Atlantic Plumbing Supply is an Equal Opportunity Employer and values diversity in the workplace.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20