Patient Care Coordinator, Montclair Outpatient Therapy Center

Hiring a Patient Care Coordinator for our Montclair Outpatient Location

Location: Montclair, NJ

Pay: Salary starting at $33,000 per year

Join Our Team That Puts People First

Atlantic Physical Therapy Center is a therapist-owned outpatient practice dedicated to providing exceptional, patient-centered care throughout New Jersey. Our clinics focus on creating a welcoming, supportive environment where patients feel cared for from the moment they walk through the door. We are seeking a friendly, organized, and dependable Patient Care Coordinator to join our team.

Position Overview

The Patient Care Coordinator (PCC) is the first point of contact for our patients and plays a key role in creating a positive clinic experience. This position involves administrative, scheduling, and customer service responsibilities. The ideal candidate is warm, detail-oriented, and thrives in a fast-paced, team-based environment.

Key Responsibilities

• Greet patients with a friendly, professional demeanor
• Check patients in/out and manage daily flow of the clinic
• Schedule and confirm appointments
• Answer phone calls, respond to inquiries, and provide exceptional customer service
• Verify insurance benefits and obtain authorizations
• Collect copays and manage patient account balances
• Maintain accurate and organized patient records
• Support therapists and clinical staff with daily administrative tasks
• Ensure the front desk and waiting area remain clean and welcoming

Qualifications

• Previous administrative, medical office, or customer service experience preferred but not required
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a busy environment
• Comfortable using computers, EMR systems, and phone systems
• Professional, reliable, and team-oriented
• High school diploma or equivalent required

What We Offer

• Competitive salary
• Health benefits
• Paid time off and paid holidays
• 401(k) with employer match
• Employee wellness programs
• A friendly, positive, team-driven work environment
• Opportunities for growth within a therapist-owned organization

Why Join Atlantic Physical Therapy Center?

• Therapist-owned, patient-first culture
• Supportive leadership and team environment
• Commitment to excellent care and exceptional service
• A place where your role truly matters in the patient experience

Atlantic Physical Therapy Center has been voted an NJ.com Top Workplace in 2022, 2023, 2024, 2025, & 2026! Come join our growing team!

APTC is PT owned and feels like you work with family.

If you are interested in joining our team and securing a rewarding opportunity, we’d love to meet you.