Valet Manager

Experienced Valet Manager – Luxury Condo / Hotel

We are seeking an experienced Valet Manager to oversee valet operations at a high-end condominium/hotel. This is a full-time position for a professional with strong leadership skills, valet experience, and a customer-service mindset.

Job Responsibilities

• Greet and welcome all guests in a courteous and professional manner.
• Explain valet procedures, pricing, and provide directions when needed.
• Inspect vehicles upon arrival and accurately document any pre-existing damage.
• Issue valet tickets, collect fees, and ensure accurate cash handling.
• Safely operate and park vehicles in designated valet areas.
• Accurately tag, label, log, and secure vehicle keys.
• Manage the valet podium, keys, and daily operations.
• Direct traffic within the parking area and assist guests entering or exiting the facility.
• Ensure cleanliness, organization, and safety of parking areas at all times.
• Enforce and actively participate in company safety procedures and training.
• Prepare and complete incident and claim reports when required.
• Immediately report all incidents to upper management.
• Perform basic math without the use of a calculator.
• Organize, file, and maintain paperwork related to vehicles, claims, and daily transactions.
• Wear company uniform, name tag, and maintain a professional appearance at every shift.
• Perform additional duties as assigned.

Management & Leadership Responsibilities

• Supervise, train, and motivate valet staff to ensure high performance.
• Schedule and manage team coverage to meet operational needs.
• Enforce company policies, procedures, and service standards.
• Handle guest concerns professionally and resolve issues efficiently.
• Maintain strong communication with property management and internal teams.
• Oversee daily reporting, cash controls, and operational accuracy.
• Assist with onboarding, coaching, and disciplinary actions when necessary.
• Experience with ADP or payroll systems is a plus, including timekeeping and team management.

Qualifications

• Previous valet management experience required (luxury hotel or condo preferred).
• Strong leadership, organization, and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to work in a fast-paced environment while maintaining professionalism.
• Payroll or scheduling experience (ADP preferred).
• Must be reliable and able to commute to shifts on time.

All Applicants Must:

• Have a valid driver's license with a clean driving record.
• Have valid Social Security or work authorization.
• Be able to pass a background check and drug test.
• Be well-groomed and professional in appearance.
• Be customer-service oriented and dependable.

How to Apply

• Reply to this ad with a copy of your resume and a photo of your driver's license
• Or call between 9:00 AM – 4:00 PM, Monday through Friday
• All first interviews are conducted by phone. Second interviews will be held in person at the location.

Job Types: Full-time, Part-time

Pay: Up to $60,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $60,000