What are the responsibilities and job description for the Account Executive position at Atlantic Logistics?
Company Description Atlantic Logistics, founded in 2001, is a woman-owned, family-run logistics company specializing in drayage, flatbed, reefer, specialized, transload, and van services. The organization partners with a trusted network of carriers and full-service warehouses to provide comprehensive supply chain solutions. Services range from transload and cross docking to load matching and freight tracking, supporting customers with complex transportation needs. Atlantic Logistics is committed to reliability, responsiveness, and tailored service to meet demanding operational requirements for a diverse customer base.
Role Description The Account Executive is a full-time, on-site position based in Jacksonville, FL, responsible for managing and growing customer relationships within Atlantic Logistics’ service offerings. In this role, the Account Executive will identify and pursue new business opportunities, prepare and present quotes, and negotiate pricing and service terms with customers and carriers. Day-to-day responsibilities include coordinating shipments across drayage, flatbed, reefer, specialized, transload, and van services, monitoring freight status, and resolving service issues in collaboration with operations and carrier partners. The Account Executive will maintain accurate customer records, analyze account performance, and provide proactive communication to ensure a high level of service and retention. This role also collaborates with internal teams to improve processes, support marketing initiatives, and contribute to overall revenue growth.
Qualifications
Role Description The Account Executive is a full-time, on-site position based in Jacksonville, FL, responsible for managing and growing customer relationships within Atlantic Logistics’ service offerings. In this role, the Account Executive will identify and pursue new business opportunities, prepare and present quotes, and negotiate pricing and service terms with customers and carriers. Day-to-day responsibilities include coordinating shipments across drayage, flatbed, reefer, specialized, transload, and van services, monitoring freight status, and resolving service issues in collaboration with operations and carrier partners. The Account Executive will maintain accurate customer records, analyze account performance, and provide proactive communication to ensure a high level of service and retention. This role also collaborates with internal teams to improve processes, support marketing initiatives, and contribute to overall revenue growth.
Qualifications
- Customer relationship management and account management skills, including experience in building long-term partnerships and managing multiple accounts.
- Sales and business development skills, such as prospecting, lead qualification, negotiation, and closing new logistics or transportation opportunities.
- Logistics and supply chain knowledge, including familiarity with drayage, flatbed, reefer, specialized, transload, and van services, as well as freight tracking and load matching processes.
- Communication and interpersonal skills, including clear written and verbal communication, active listening, and the ability to collaborate effectively with customers, carriers, and internal teams.
- Organizational and analytical skills, including attention to detail, data analysis for account performance, and proficiency with CRM and transportation management systems.
- Ability to work in a fast-paced on-site environment in Jacksonville, FL, with strong problem-solving skills and a customer-focused mindset.
- Prior experience in logistics, transportation, or freight brokerage is highly beneficial.
- Relevant education such as a bachelor’s degree in business, logistics, supply chain management, or a related field, or equivalent work experience.