Sous Chef

Areas of Responsibility:

• Assist the Executive Chef in overseeing the day-to-day operations of all culinary outlets within the resort, including restaurants, bars, waterfront and guest services.
• Ensure all food is prepared to the highest quality standards and in accordance with company specifications.
• Monitor food production and presentation, ensuring consistency, portion control, and aesthetic quality.
• Support in the development and implementation of new menus and recipes that align with the resort's brand and guest expectations.
• Lead, train, and motivate the kitchen brigade, ensuring they adhere to culinary standards, cleanliness, and safety protocols.
• Oversee daily kitchen operations, ensuring that team members work effectively across multiple outlets.
• Conduct regular performance evaluations, provide feedback, and offer coaching to improve staff performance.
• Assist with recruiting, onboarding, and training new kitchen staff.
• Assist with managing food inventory and ordering supplies to ensure efficient kitchen operations.
• Collaborate with the Executive Chef to establish and manage food and labor costs, ensuring profitability across all outlets.
• Maintain strict inventory controls and minimize waste by utilizing proper storage and handling techniques.
• Ensure all kitchen operations comply with local health and safety regulations, maintaining high standards of hygiene and cleanliness.
• Monitor kitchen cleanliness and organization, ensuring that all equipment is well-maintained and working efficiently.
• Enforce strict adherence to food safety guidelines, including sanitation, allergen management, and HACCP protocols.

• Participate in daily front-of-the-house pre-service meetings and oversee daily-back-of-the-house meetings.
• Maintain an open line of communication with the front-of-the-house management and staff.

• Communicate effectively with other departments, such as front-of-house teams, event planners, and management, to ensure smooth operation and guest satisfaction.
• Work closely with the Executive Chef to align culinary goals, execute special events, and manage seasonal menu changes.
• Provide input and feedback on guest experiences, implementing necessary changes to improve service and quality.
• Contribute to the creation and updating of menus, incorporating seasonal ingredients, guest preferences, and culinary trends.
• Experiment with new dishes and presentation styles to keep the menu fresh and exciting for returning guests.
• Ensure all food offerings align with the resort’s brand, ethos, and target audience.
• Oversee the culinary operations for special events, large banquets, and catering, ensuring the highest quality of food and presentation.

Necessary Skills and Attributes:

• Proven experience in a leadership role within a high-volume, multi-outlet kitchen environment (resort experience preferred).
• Strong knowledge of food preparation, cooking techniques, and presentation standards.
• Exceptional leadership, communication, and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• A deep understanding of kitchen operations, including inventory management, food costing, and budgeting.
• Excellent understanding of food safety and sanitation standards.
• Creative flair and the ability to innovate with food offerings.
• Ability to work under pressure while maintaining a calm and organized approach.
• Culinary degree or equivalent formal training in culinary arts (preferred).

• Minimum of 5 years of experience in a professional kitchen, with at least 2 years in a leadership role.
• Experience working in a resort environment with multiple dining outlets is a plus.
• Certification in food safety and sanitation is a plus.
• The Executive Sous Chef will work in a fast-paced, high-pressure kitchen environment across multiple food outlets.
• Must be able to work flexible hours, including evenings, weekends, and holidays, as required by the resort’s operational needs.
• Physical requirements include standing for long periods, lifting heavy items, and working in hot kitchen conditions.

Success Factors:

• Ambassador of Joy: Embody and promote a culture of positivity and enthusiasm, ensuring that both guests and staff feel welcomed, valued, and inspired.
• Customer-Centric Focus: Understand and anticipate the needs of both internal and external guests, consistently exceeding expectations.
• Meticulous Attention to Detail: Deliver work that is precise, thorough, and up to the highest standards of luxury hospitality.
• Effective Communication: Provide clear, concise, and actionable information to ensure colleagues, guests, and stakeholders are well-informed.
• Ownership & Accountability: Take full responsibility for tasks, ensuring they are followed through to achieve the desired results.
• Foster Team Collaboration: Work collaboratively within teams, motivating others to sustain exceptional levels of performance.
• Build Strong Relationships: Establish trust and foster cooperation with colleagues, guests, and partners to promote mutual success.