What are the responsibilities and job description for the Process Improvement Six Sigma Change Agent I position at Atlantic Health?
Job Description
At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
We Have Received Awards And Recognition For The Services We Have Provided To Our Patients, Team Members And Communities. Below Are Just a Few Of Our Accolades
Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
About The Team
Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.
- Manage people and relationships with project sponsors, team members, stakeholders and vendors, as necessary.
- All levels of the organization- Leadership, staff, physicians
- An average of 20-50 individuals simultaneously with an average workload of 5 projects
- Experience in building collaborative working relationships with executives, customers, service managers, teams, and individuals.
- Plan, document, execute and monitor projects utilizing Six Sigma/ Lean methodologies.
- Calculate financial cost & benefits; validate results with process owners.
- Working closely with finance – SVP Chief Financial Officer and site CFO’s.
- Lead cross functional teams to achieve diverse objectives in replicable, scalable ways.
- Lead large projects, organizationally and IT.
- Innovative solutions to challenging problems.
- Present/ translate complex concepts in a simplified manner.
- Communicate and implement changes to improve efficiency, workflow and productivity.
- Review task statues with team members, sponsors, leadership and address obstacles
- Successfully plan and manage multiple medium-to-large projects of significant magnitude in terms of complexity, cost, time-constraints, internal and external staffing, to completion
- Prepare and present project deliverables including project management plans, schedules, risk management plans, status reports, budget plans, quality management plans, communication plans, work breakdown structures, and resource breakdown structures.
- Exceptional oral and written communication skills.
- Pro-active, process driven, with a strong focus on understanding and exceeding the expectations of the customer.
- Must be a result oriented “change agent” with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions.
- Prioritize workload.
- Proficient in time management
- Lead various project methodologies. Lead identified improvement efforts through all stages of the basic Six Sigma process (DMAIC) across various areas of the organization while providing leadership and guidance for the people who are attached to the project (process owners, subject matter experts, technology specialists, etc.)
- Expectation to work independently, lead and mentor.
- Work out’s
- Facilitation
- Process Mapping
- LEAN
- Project work
- Change agent needs.
- Implement improvement actions and measuring (certifying) the results.
- Improvements focus on improved service delivery to clients and/or improved organizational productivity/operating efficiency.
- Conduct data and other analysis to determine root causes of service performance failure.
- Document via flowcharting existing processes, identify fail points and develop solutions.
- Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling.
- Research practical solutions (in cooperation with the group’s application developers, IT group or outside service delivery vendors)
- Identify or conceptualize process/system improvement.
- Successful completion of projects timely.
- Associate degree minimum
- Black Belt Certification – minimum 2 years’ experience
- Pro-active, process driven, with a strong focus on understanding and exceeding the expectations of the customer.
- Must be a result oriented “change agent” with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions.
- Ability to quantify impact to process metrics and financials.
- Ability to develop creative solutions to problem solving.
- Able to express information through strong verbal and written communications.
- Enthusiastic, energetic, and highly driven
- Strong skill set in
- Office 365
- Must be skilled in the use of Microsoft suite of office products, specifically MS Project and Visio
- Share Point a plus
- Outlook
- Excel
- Word
- Power Point
- Minitab / Analytical testing a plus
- Project
- PowerBI
- Microsoft Teams
At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:
- Morristown Medical Center, Morristown, NJ
- Overlook Medical Center, Summit, NJ
- Newton Medical Center, Newton, NJ
- Chilton Medical Center, Pompton Plains, NJ
- Hackettstown Medical Center, Hackettstown, NJ
- Goryeb Children's Hospital, Morristown, NJ
- CentraState Healthcare System, Freehold, NJ
- Atlantic Home Care and Hospice
- Atlantic Mobile Health
- Atlantic Rehabilitation
We Have Received Awards And Recognition For The Services We Have Provided To Our Patients, Team Members And Communities. Below Are Just a Few Of Our Accolades
- 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years
- Best Places to Work in Healthcare - Modern Healthcare
- 150 Top Places to work in Healthcare - Becker's Healthcare
- 100 Accountable Care Organizations to Know - Becker's Hospital Review
- Best Employers for Workers over 50 - AARP
- Gold-Level "Well Workplace": Wellness Council of America (WELCOA)
- One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine
- One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine
- Official Health Care Partner of the New York Jets
- NJ Sustainable Business
Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.
EEO STATEMENT
Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
About The Team
Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.
Salary : $40 - $70