What are the responsibilities and job description for the Commercial Lines CSR position at Atlantic Group?
The primary function of this position is to provide quality service to clients. The Account Manager will be the day-to-day liaison between the insurance company, agent, and their clients. Daily servicing of clients will include addressing various coverage issues, and handling all the inside service work associated with the clients account, including all endorsement activity, routine coverage questions, problem solving, renewals, checking and binding of policies. The only exceptions are bond and claims related items which are handled by those departments.
Job Duties: • Build and maintain relationships with clients. • Provide consistent, accurate, and timely communication to clients through, verbal and written correspondence. • Inform and educate clients about coverage, exclusions and exposures; document electronic files accordingly. • Process daily incoming mail, and phone requests, responding promptly and appropriately
Salary : $60,000 - $70,000
