What are the responsibilities and job description for the Parts Manager position at Atlantic Detroit Diesel Allison?
Overview
Responsible for overall parts department operations, revenue growth and profitability
Salary Range:
$90,000 - $115,000 annually
Responsibilities
- Manage all parts department functions including sales, AR, inventory control, shipping, receiving, cycle counting, and recordkeeping.
- Review P&L statements, monitor progress towards budgeted revenue and gross profit objectives, implement cost controls as necessary.
- Visit local customers to build relationships and generate additional business.
- Develop promotional material, sales brochures and/or monthly specials to increase parts revenue.
- Assess departmental performance regarding quality of internal/external customer satisfaction. Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution.
- Ensure our service technicians have required parts readily available when needed.
- Maintain a clean and safe work environment. Ensure proper safety training and standards are in place, and that safety policies and procedures are followed.
- Identify, address, and implement employee development and training opportunities.
- Conduct annual Performance Reviews to evaluate parts personnel performance.
Qualifications
- Excellent communication, interpersonal, and organizational skills.
- Strong work ethic with the ability to work in a fast-paced, results-driven environment.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Possess strong leadership skills, can manage a team by clearly setting expectations, and inspire individuals to achieve their objectives.
- Ability to find a solution for or to deal proactively with work-related problems.
- Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
Education/Experience:
- High School Diploma or GED required; associate degree or relevant college coursework preferred.
- Minimum of 3 years of hands-on experience in the heavy-duty parts industry required
- Prior leadership or supervisory experience in a dealership, fleet, or service environment is highly desirable.
- Strong understanding of HD diesel engines, transmissions and driveline components is a plus.
Computer Skills:
Basic computer navigation skills required. Experience with Adobe and Microsoft Office applications (Word, Excel, Outlook). Experience with Oracle highly desirable.
Work Environment:
Retail Parts department environment. Parts storage area may not have air conditioning.
Competitive pay, a flexible work environment, and a well-built benefits program can be the foundation of your financial plan. From health insurance and retirement to paid time off, our wide range of benefits help you enjoy a balanced lifestyle and a promising future. We provide:
- 401(k) savings plan
- Tuition reimbursement
- Holidays
- Vacation
- Employee-assistance program
- Medical programs
- Dental programs
- Vision programs
- Flexible spending accounts
- Employee life and accident insurance
- Supplemental life and accident insurance
- Business travel accident insurance
- Short-term disability insurance
- Long-term disability insurance
- Flexible work schedules
- Sick time off
- Annual safety-shoe allowance
- Annual prescription safety-glasses allowance
Salary : $90,000 - $115,000