What are the responsibilities and job description for the Product Support Specialist, CE position at Atlantic Coast Toyotalift/ACT Construction Equipment?
Description
Description
ACT Construction is growing and we want to expand our service offerings. We are looking for someone to act as a key point of contact for our customers and increase parts, service, and rentals revenues. This position will focus on new and existing customers located in Raleigh, NC and the surrounding areas. Duties include:
- Developing and maintaining relationships with potential and existing customers
- Identifying and locating new customers through networking, cold calls, etc.
- Demonstrating in-depth product knowledge of our products, parts, and service offerings
- Providing information and quotes to customers
- Focusing on gaining rentals in assigned area
- Following-up with leads and recommending service repairs, shop jobs, or other major fieldwork
- Assisting A/R with the collection of unpaid invoices
- Preparing rental and service reports as requested by customers
We are looking for someone who has some sales experience especially in the construction, diesel, or heavy equipment fields. Valid driver's license and acceptable driving record required. Do you have excellent customer service skills? Are you passionate about providing solutions for your customers? Are you organized and able to plan your day to maximize customer visits? We want to talk you...apply today!