What are the responsibilities and job description for the Group Sales Executive-Atlanta United position at Atlanta United FC?
Our Ideal Candidates
Actively Listen – Take an active role in listening by being present in the moment, using healthy body language, and ensuring joint understanding. When we read between the lines and hear what others are saying and what they are not saying, we encounter amazing opportunities to go the extra mile in serving them.
Collaborate – Realize that we are better together than we are alone. We achieve much better results when others have the opportunity to add their diverse perspectives. Be open to feedback and actively seek input from a variety of people at varying levels because the best ideas come from those who are closest to those we serve.
Engage in Servant Leadership – Put others ahead of yourself even when it’s difficult. Find opportunities to lead by example in the way you pitch in and help others. Giving back to others is at the heart of what we do.
Build Relationships – Cultivate trust in relationships by showing respect and sensitivity. Invest time in helping others to continuously improve by listening to their ideas and helping them to continuously improve.
Own Results – Own issues you encounter even when they are outside of your area of responsibility by taking action or seeking out the needed resolution. You are empowered and expected to take risks aimed at exceeding the expectations of our guests. Take advantage of this rare opportunity by utilizing available resources.
Position Summary
The Group Sales Executive role requires a dynamic, professional, and energetic communicator with a successful selling track record preferably in collegiate, minor league and/or professional sports. The Atlanta United FC Ticket Sales team is responsible for helping the franchise meet its financial goals while delivering the highest levels of customer service.
This is a full-time role located at Mercedes-Benz Stadium in downtown Atlanta.
Key Responsibilities
- Identify group prospects and new business opportunities by executing call campaigns, emailing, prospecting, and face to face appointments.
- Develop, build, and maintain lasting relationship with clients and fans.
- Research and implement group sales programs within the Atlanta area while maximizing revenue.
- Develop and create ticket initiatives designed to drive sales volume while servicing these accounts throughout the completion of their match day experience.
- Meet and exceed sales volume metrics to achieve individual and team goals.
- Attend Atlanta United community events to promote group ticket initiatives.
- Fulfill match day responsibilities including but not limited to greeting clients, helping with lead prospecting initiatives, and managing group activations both pre- and post-match.
- Staying up to date on industry best practices by networking with colleagues across the platform of professional sports.
- Manage customer records and ticket inventory within Archtics and CRM.
- Work with other departments, such as marketing and events, to align strategies and customer satisfaction.
Qualifications & Skills
- Bachelor’s degree or equivalent experience required.
- Minimum 2-3 years prior sports ticket sales experiences (group or premium sales preferred).
- Strong communication, organization, attention to detail, and customer service.
- Competitive, creative, professional, and committed to the team concept.
- Excellent verbal and interpersonal communication skills for conducting sales calls and meetings.
- Willing to work long hours including weekends and holidays.
- An active knowledge of the sport and Major League Soccer.
- Experience with Microsoft Dynamics, Ticketmaster, and Archtics preferred.
- High level of computer proficiency including Microsoft Word, Excel, Outlook, and PowerPoint.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
