EFT Specialist - Electronic Funds Transfer Specialist

Seeking an Electronic Funds Transfer Specialist (EFT Specialist) to join our Payment Services Team. In this back-office position, you will process ACH and Wires, post and resolve ACH and Wire exceptions. Seeking past experience performing these tasks for a credit union or bank

Title: EFT Specialist (Electronic Funds Transfer)

Target hiring pay range: $18.98 to $23.73 per hour

The listed pay information includes the minimum rate of pay to the mid-point rate of pay for the posted position The actual compensation for this position may vary based upon, but not limited to, licenses or certifications, education or equivalent work experience, market data, qualifications, relevant experience, prior work and performance history, geographic location, and business sector.  

We believe great work is to be rewarded with great benefits.  Our benefits include, but aren’t limited to, Medical coverage with generous company contributions, Dental with employee only coverage paid by the company, Vision with employee only coverage paid by the company, Paid Time-Off, 401k plan with a defined company match, company paid long-term disability, short term disability, and company paid holidays. 

Purpose:  The primary purpose of this position is to assist Atlanta Postal Credit Union to live out our Mission, “To help our members achieve financial success by providing exceptional products and service.” 

Duties and Responsibilities:

1. Deliver outstanding service to both internal and external members that is in alignment with our Service Promises:
   1. I promise to be mindful of your time with fast, efficient, courteous and friendly service.
   2. I promise to demonstrate integrity in all of my interactions.
   3. I promise to always treat you with dignity and respect.
   4. I promise to work with fellow employees throughout the credit union to ensure you receive the best possible products, service and solutions.
   5. I promise to safeguard the security and confidential nature of your financial information.
   6. I promise to greet you with a smile and thank you for your business when your transaction is completed.
   7. I promise to deliver on our mission to help you achieve financial success by providing exceptional products and service.
2. Receive and resolve ACH and Wire phone calls and walk-ins
3. Process and verify incoming and outgoing wires as needed
4. Verify outgoing ACH and Wire Transfer entries
5. All duties related to posting ACH debit and credit exceptions.
6. Examine Wire and ACH forms for completeness and accuracy.
7. Maintain department wire log.
8. Comply with all aspects of BSA/AML and OFAC regulations as they relate to Wires and ACH
9. Must be alert for any suspicious or fraudulent activity.
10. Assist and work as a team player with other employees in the eServices Department to ensure that all work is being processed in a timely manner.

1. Comply with all aspects of BSA/AML and OFAC regulations as they relate to this position.

1. Other duties as assigned.

Desired Qualifications:

1. 1-2 years previous experience with ACH and Wire Transfer related services in the financial services industry is preferred.
2. A working understanding of ACH and Wire Transfer concepts.
3. Above average computer skills and knowledge of business software is needed.  
4. Good organizational skills and attention to detail.
5. Good communication and member service skills are a must.
6. Must be a self-motivator and able to make decisions.
7. Assist and work as a team player with other employees in the eServices area to ensure that all work is being processed in a timely manner.

Physical Job Requirements:

Must be physically able to operate a variety of automated office machines such as calculator, computer, printer, facsimile, telephone, copier, etc. Must be able to stand, bend and stoop as needed.  Must be able to lift and/or carry weights of 20 to 50 pounds.

APCU Center Parc Credit Union is an equal opportunity employer committed to providing equal opportunities to applicants and our policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, disability status or veteran status or any other basis protected by applicable federal, state, or local laws.   APCU Center Parc Credit Union prohibits harassment based on the same protected classes and criteria.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. 

The requirements for the position listed are general and are not all inclusive.  If you have any questions concerning this position, please contact Human Resources.

Please note that an employment offer, and your continued employment are contingent upon acceptable results of a background and credit check, and satisfactory proof of your right to work in the U.S.