What are the responsibilities and job description for the Retail Brand Ambassador position at Atlanta Dream?
About the Atlanta Dream
The Atlanta Dream is a WNBA team based in Atlanta, Georgia. This year marks our 19th year in the league, and 2026 is our sixth year with new ownership, new leadership, and a commitment to building the best franchise in the WNBA. We celebrate diversity, represent Atlanta, reward innovation and imagination and aim to empower women both on and off the court.
Position Purpose
We’re looking for high energy and friendly individuals to join our Retail team as Retail Brand Ambassadors. As a retail team member, you will help run our Atlanta Dream merchandise operation. You’ll work alongside our retail and marketing team to create and ensure a successful game day retail experience for our fans.
Essential Duties & Responsibilities
- Promote the Atlanta Dream brand and merchandise in a positive, engaging way.
- Create unique and memorable shopping experiences for fans through positive, professional interactions.
- Greet, assist, and upsell merchandise to fans.
- Open and close retail locations, responsible for handling accurate credit transactions.
- Maintain and organize inventory to ensure an efficient sales operation.
- Assist store associates with maximizing sales opportunities.
- Giving customers advice about sales and promotions
- Using upselling techniques to increase store sales
- Recommending the best products to customers
Qualifications
- Must be 18 years of age or older
- Retail sales or customer service experience, preferred
- Must be available to work 90% of all home games
- Ability to work long hours, including nights and weekends
- Must have high energy, be enthusiastic and display positivity around the Atlanta Dream brand
- Highly motivated and proactive self-starter who works well as both team member and individual
- Must be punctual
- Have reliable transportation to and from work for all home games
- Must be able to lift 30lb or more
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.