What are the responsibilities and job description for the Experience Concierge position at Atlanta Dental Spa?
About us
Atlanta Dental Spa isn’t just a dental office. We’re a patient experience company that delivers world-class care in a luxury environment. With spa-like amenities, exceptional service, and a team culture rooted in kindness and continuous improvement, we’ve redefined what going to the dentist feels like. We’re now hiring an Experience Concierge to be the first face patients see and the reason they can’t wait to return.
What you’ll do:
- Greet patients with warmth and hospitality as soon as they walk in
- Offer amenities like refreshments, blankets, or new patient tours
- Support patients with paperwork, insurance details, and check-in
- Monitor and fill schedule gaps proactively
- Maintain a clean, polished environment (snack bar, lobby, bathrooms, etc.)
- Assist with posting payments, reviewing balances, and uploading paperwork
- Use tools like CareStack, Slack, and texting platforms to stay organized and connected
- Be a team cheerleader—help set the tone in morning meetings and throughout the day
What we’re looking for:
- Friendly, upbeat personality and natural people skills
- Previous experience in hospitality, customer service, or front desk (dental/medical a plus but not required)
- Attention to detail and the ability to multitask gracefully
- Confidence using technology and learning new systems
- A “how can I help?” attitude
- Reliable, coachable, and excited to grow in a supportive team
Pay & benefits:
- $18–22 per hour, depending on experience
- Medical, dental, and vision insurance
- Paid time off and holidays
- Growth and advancement opportunities
- Fun, kind, team-driven environment
Why Atlanta Dental Spa?
We’re a top-rated, multi-location practice celebrating 20 years in Atlanta. Our team is like family, and we believe in supporting one another, celebrating wins, and always improving together. If you want more than “just a job” and love the idea of making people feel amazing every single day, this role is for you.
Apply now
We can’t wait to meet you! Please submit your resume and a brief note about why you’d be a great fit for Atlanta Dental Spa.
Salary : $18 - $22