Supervisor, Operations (Repack Programs)

Description

Supervisor, Operations (Repack Programs)

This position works a Sunday – Thursday schedule and is in-office every day at our East Point location. This individual must be available to work weekend and flexible hours.

Who We Are

The Atlanta Community Food Bank is committed to ending hunger in our community by leveraging food, dedicated people, and innovative solutions to ensure that no one has to worry about their next meal. Since 1979, we’ve provided vital resources to a growing network of nonprofit partners, including food pantries, community kitchens, childcare centers, night shelters, and senior centers. Today, we proudly serve over 700 partners across 29 counties in metro Atlanta and north Georgia, working together to create a hunger-free future.

Our Promise

Becoming a Food Banker means more than just a title—it’s an invitation to turn your passion and skills into meaningful action. Here, your work will further our mission to engage, educate, and empower our community in the fight against hunger. Our Food Bankers brings boldness, compassion, and accountability to our shared mission, creating real change in the lives of our neighbors. We value dedication, and in return, we foster an inclusive, supportive environment that will encourage our Food Bankers to grow, innovate, and make a lasting impact. Bring your whole heart to the Atlanta Community Food Bank, and join us in making a difference every day.

Where You’ll Work

SERC Produce Repack / Logistics / Supply Chain

About The Role

The Supervisor, Operations (SERC Produce Repack) at the Atlanta Community Food Bank is essential in overseeing the daily repacking operations of fresh produce, ensuring that food items are safely and efficiently prepared for distribution to our community partners. This role focuses on supporting our mission by managing day-to-day workflow, supervising a dedicated team, and maintaining high standards of quality and food safety. This individual ensures that operations run smoothly and that team members are trained, supported, and motivated to achieve their goals, reducing waste and maximizing the impact of our food distribution programs. This position reports to the Manager II, Operations (Repack Programs).

What You’ll Do

Daily Operations Management:

• Oversee daily repack activities, streamlining workflow(s) to optimize efficiency and productivity.
• Manage the movement of goods from storage to manufacturing, ensuring inventory levels are maintained and waste minimized.
• Implement and sustain process improvements that ensure a consistent and efficient flow of materials to meet production demand while optimizing inventory accuracy, throughput, and service levels.
  
  

Quality Assurance And Food Safety

• Conduct regular quality checks to ensure product safety and compliance with standards.
• Collaborate with Supply and Receiving teams to uphold food safety regulations.
• Become USDA certified by taking the training course and passing the examination.
• Ensure team adherence to safety protocols, including USDA guidelines, to maintain safe food handling.
  
  

Leads a Successful Team

• Direct daily operational execution through effective scheduling, team leadership, and performance oversight to ensure seamless workflow and on-time completion of critical tasks.
• Monitor employee performance and provide real-time coaching and feedback to ensure compliance with safety and quality standards.
• Train and onboard new team members, ensuring they are familiar with organizational systems, tools, and procedures.
• Report daily shift progress and metrics to management, ensuring clear communication on goals, performance, and areas for improvement.
• Foster a positive and inclusive team environment, encouraging collaboration, accountability, and open communication among staff.
• Work collaboratively with staff to support repacking operations, ensuring efficient execution, adherence to quality standards, and achievement of daily production goals.
  
  

Key Competencies we look for in All our Food Bankers are:

• Customer Focus
• Decision Making
• Accountability
• The Ability to Navigate Change
  
  

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply. You may be just the right candidate for this or other roles!

What You’ll Need: Skills and Experience your resume should demonstrate:

• Bilingual (English / Spanish) is preferred but not required.
• Demonstrated experience managing or overseeing daily operations in food distribution, warehouse, or production settings.
• Ability to optimize workflow(s) and streamline processes for efficiency and productivity.
• Knowledgeable in inventory management to maintain adequate stock and reduce waste.
• Familiarity with quality control processes to ensure product safety and compliance.
• Strong verbal and written communication skills to effectively collaborate with team members, managers, and other departments.
• Ability to maintain open, transparent communication within the team and foster a positive work environment.
• Demonstrated ability to prioritize tasks, manage shift schedules, and coordinate team activities efficiently.
• Skilled in tracking operational metrics and reporting on daily progress, goals, and improvement areas.
  
  

There May Be Some Physical Demands And Travel

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is routinely required to lift 40 lbs.
• This position requires the individual to be onsite every day.
• This positions routinely works in a cold storage environment located within the warehouse.