Manager II, Operations (Repack Programs)

Description

This position is in-office every day at our East Point location and must be available to work weekend and flexible hours, as needed

Who We Are

The Atlanta Community Food Bank is committed to ending hunger in our community by leveraging food, dedicated people, and innovative solutions to ensure that no one has to worry about their next meal. Since 1979, we’ve provided vital resources to a growing network of nonprofit partners, including food pantries, community kitchens, childcare centers, night shelters, and senior centers. Today, we proudly serve over 700 partners across 29 counties in metro Atlanta and north Georgia, working together to create a hunger-free future.

Where You’ll Work

Logistics / Supply Chain

About The Role

The Manager II, Operations at the Atlanta Community Food Bank plays a critical role in overseeing the repacking of fresh produce and protein items, ensuring that these essential foods are efficiently processed and safely prepared for distribution to those in need. This position is central to the food bank’s mission of fighting hunger, as it focuses on minimizing waste, improving product quality, and enhancing the efficiency of repack operations to maximize the impact on the community.

What You’ll Do

Operations Management:

• Oversee daily repacking operations for protein and produce, ensuring efficiency and safety.
• Manage the flow of goods from receipt to repack, and storage.
• Develop and enforce protocols for quality control, safety, and sanitation in compliance with regulations.
• Monitor and optimize inventory levels to reduce waste and ensure supply meets demand.
  
  

Quality Assurance And Food Safety

• Implement quality checks to ensure products meet safety and quality standards.
• Work closely with the Supply and Receiving teams to maintain compliance with food safety regulations.
• Manage food safety audits and address any compliance issues.
• Ensure all team members adhere to Hazard Analysis and Critical Control Points (HACCP) guidelines and other safety protocols.
  
  

Leads a Successful Team

• Execute department strategy by translating goals and initiatives into actionable plans for the team.
• Support daily operations by ensuring team members are productive, engaged, and meeting performance expectations.
• Provide hands-on leadership, coaching, and real-time problem solving to support operational success.
• Monitor and evaluate team performance, implementing improvement plans and ensuring adherence to organizational standards.
• Facilitate communication between staff and upper management, ensuring clarity on expectations, priorities, and progress.
• Support hiring, onboarding, and training of new team members, ensuring they are equipped to perform their roles effectively.
• Foster a positive team environment, promoting collaboration, accountability, and strong morale within the department.
• Track and report team metrics to department leadership, identifying areas for improvement and successes in meeting goals.
  
  

Key Competencies we look for in All our Food Bankers are:

• Customer Focus
• Decision Making
• Accountability
• The Ability to Navigate Change
  
  

If you’re excited about this role and can clearly demonstrate these and the other skills named below, we encourage you to apply. You may be just the right candidate for this or other roles!

What You’ll Need: Skills and Experience your resume should demonstrate:

• History of managing daily operations in food distribution, warehouse, or production settings.
• Ability to optimize workflow and streamline processes for efficiency and productivity.
• Strong understanding of food safety standards (e.g., HACCP, FDA, USDA) and experience implementing safety protocols.
• Familiarity with quality control processes to ensure product safety and compliance.
• Knowledge of audit procedures and compliance with health and safety regulations.
• Proven experience in supporting a team, particularly in an operational or logistics setting.
• Skills in coaching, providing feedback, and fostering a collaborative team culture.
• Experience in training and onboarding new employees, focusing on compliance and safety.
• Strong verbal and written communication skills with the ability to foster collaboration, maintain transparency, and build a positive team environment.
• Skilled in tracking operational metrics and reporting on daily progress, goals, and improvement areas.
• Ability to assess operational performance and implement continuous improvement initiatives.
• Ability to lead or support cross-functional projects, especially those that impact quality, inventory, and food safety.
• Proficiency in using metrics and KPIs to inform operational decisions.
• Experience using inventory management and tracking software to monitor progress and assess program impact.
• Proficiency with warehouse management systems or inventory software.
  
  

There May Be Some Physical Demands And Travel

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Employee is routinely required to lift 25 lbs.
• Ability to work in warehouse and refrigerated environments.