What are the responsibilities and job description for the Intake and Authorization Specialist position at Atlanta Autism Center?
Description
The Intake and Authorization Specialist ensures a smooth, positive experience for families by guiding them through the intake and onboarding process. They communicate clearly and compassionately with families, keeping them informed on onboarding, authorizations, and waitlists, while collaborating closely with clinical and operations teams to bring families into care efficiently. This role balances family support with accurate documentation and insurance compliance to ensure seamless service delivery.
Key Responsibilities
Intake and Client Onboarding
Authorization Management
Eligibility and provider changes
Caseload planning support
Speech/ OT intake and Authorizations
Non-Discrimination Statement
Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.
Requirements
Qualifications Required:
HS Diploma/GED, Bachelor's Preferred
Understanding of ABA, Speech, and Occupational Therapy (OT) services.
Knowledge of insurance and Medicaid processes
Ability to guide families through complex, multi-step processes with compassion and clarity.
Preferred
The Intake and Authorization Specialist ensures a smooth, positive experience for families by guiding them through the intake and onboarding process. They communicate clearly and compassionately with families, keeping them informed on onboarding, authorizations, and waitlists, while collaborating closely with clinical and operations teams to bring families into care efficiently. This role balances family support with accurate documentation and insurance compliance to ensure seamless service delivery.
Key Responsibilities
Intake and Client Onboarding
Authorization Management
Eligibility and provider changes
Caseload planning support
Speech/ OT intake and Authorizations
Non-Discrimination Statement
Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.
Requirements
Qualifications Required:
HS Diploma/GED, Bachelor's Preferred
Understanding of ABA, Speech, and Occupational Therapy (OT) services.
Knowledge of insurance and Medicaid processes
Ability to guide families through complex, multi-step processes with compassion and clarity.
Preferred
- ABA/Speech/OT Authorization Experience
- Bilingual (Spanish/English)