What are the responsibilities and job description for the Automotive Service Writer - Auto Service Advisor position at ATL Automotive Group?
ATL Automotive Group is currently hiring for a full-time Automotive Service Writer - Auto Service Advisor to keep our customers informed and provide them with excellent customer service in the Kerrville, TX area. This position earns a competitive salary of up to $1400 a week plus bonuses.
In addition to competitive pay and our friendly, positive culture, we offer the following benefits:
- Medical, dental, vision, life, and disability insurance
- Paid vacation
- Stock options because we are an employee-owned company
As an added bonus, we are the leading independent repair center in the area, and we pride ourselves on our professional image and clean working environment.
Interested and wondering how to apply? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
YOUR DAY-TO-DAY
This position works in our auto repair shop from 7:30 am - 5:00 pm, Monday - Friday.
As an Automotive Service Writer - Auto Service Advisor, you're the vital connection between our customers and technicians. You greet clients as they come into our shop while offering them the type of courteous customer service they will never forget. While discussing services or repairs, you prioritize requests and offer options for other services to benefit their vehicles. Always honest and upfront, our customers trust your recommendations and feel like we have their best interests at heart.
Attentive to their circumstances, you keep them informed on completion times, service expenses, and any changes that occur. You also balance the schedule to make sure that our technicians' time is optimized so that we are meeting our forecasted sales. Efficient and organized, you keep our technicians busy and our auto repair shop running like a well-oiled machine. You feel great knowing you're making our customers happy and helping them quickly and safely return to the road!
ATL Automotive Group: What Drives Us
When David LeMeilleur founded our company in 1998, we were one of the few independent repair shops investing in continuing education and cutting-edge equipment. We carry on that tradition of excellence in training and education to this day. Our mission is to provide quick, quality, friendly service and great value for our customers. We work on foreign and domestic cars, trucks, RVs, and light to heavy trucks, including gas, diesel, and hybrid vehicles. We are a one-stop repair shop handling everything from simple oil changes to crucial technical repairs including engine and transmission replacements.
Our highly skilled team is the key to our success. We all work together to cultivate a clean, professional, family-oriented workplace, and we invest in the growth of our employees so they can help us build strong, long-term relationships with our customers. Our competitive compensation and full benefits package are just two more ways we thank our team for their hard work. Our shop motto is "Fixed Right the First Time."
OUR IDEAL AUTOMOTIVE SERVICE WRITER - AUTO SERVICE ADVISOR
- Strong communicator - great communication and customer service skills
- Punctual - prioritizes time well and manages multiple tasks
- Detail-oriented - pays close attention to detail with strong analytical skills
- Personable - maintains a friendly and courteous attitude when talking to customers
- Collaborative - understands the importance of teamwork
Do these traits sound like you? If so, keep reading!
REQUIREMENTS FOR AN AUTOMOTIVE SERVICE WRITER - AUTO SERVICE ADVISOR
- 1 of experience as a service writer in the auto repair industry
If you meet the above requirements, we need your help providing quality customer service to our customers. Apply today to join our team!
Location: 78028
Salary : $1,400
