Food Pantry Assistant

Job Overview

We are seeking a dedicated and compassionate Food Service Assistant to join our community-focused team here at the Athol Area YMCA. In this vital role, you will help ensure that individuals and families in need receive nutritious food. This position will support our food pantry as our patrons shop in the pantry with dignity as well as serving our youth population in our various childcare settings. Your enthusiasm, organizational skills, and commitment to social services will directly impact the well-being of those we serve. This position offers an opportunity to make a meaningful difference while developing valuable connections here at the Athol Area YMCA.

Responsibilities

• Assist consumers by providing friendly, respectful customer service and guiding them through the food pantry process.
• Organize and stock food supplies efficiently, ensuring proper storage and inventory management.
• Supporting with intake process and USDA verification processes.
• Interpret policies related to food assistance programs and ensure compliance with all regulations.
• Enter data accurately into database systems, maintaining confidentiality of sensitive information.
• Support nutrition education efforts by sharing information on healthy eating habits and available resources.
• ServSafe certifications, CPR & 1 Aid, Allergen Certification, USDA Training.
• Overseeing the CACFP and SFSP Meal programs.
• Development of meals and snacks in compliance with CACFP and SFSP.
• Management and oversight on all food programs and staff.

Skills

• Proficiency in computer based programs, applications for data entry, record keeping, and communication purposes.
• Strong customer service skills, demonstrating patience, empathy, and active listening.
• Bilingual abilities in Spanish are highly desirable to serve diverse community members effectively.
• Excellent written communication skills for documentation and reporting tasks.
• Ability to handle confidential information responsibly and ethically.
• Basic understanding of nutrition principles, menu planning, serving sizes, food allergens.
• Strong numeracy skills for budgeting tasks or inventory management; basic math proficiency is essential.
• Experience in the food service industry and working in customer service.
• Must be able to lift 50 pounds and move food supplies as they are accepted, received and picked up at various donation sites.

Join us at the Athol Area YMCA Food Pantry in creating a welcoming environment where every individual receives the support they need to thrive! We hope to see you soon!

Pay: $16.00 - $20.00 per hour

Expected hours: 30.0 per week

Work Location: In person

Benefits:

Salary : $16 - $20