What are the responsibilities and job description for the ServiceNow Developer position at Athios?
Job Overview:
Athios is seeking an experienced ServiceNow Developer to design, develop, and implement solutions that enhance our customer's IT service management capabilities. The ideal candidate will have a proven track record of delivering high-quality ServiceNow applications, integrations, and customizations, with a strong understanding of ITIL processes.
RESPONSIBILITIES:
- Design, configure, and customize ServiceNow applications, modules, and workflows.
- Develop and maintain custom scripts, UI policies, business rules, and client scripts.
- Integrate ServiceNow with third-party tools and platforms using APIs and web services.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Maintain platform stability, performance, and security best practices. Troubleshoot and resolve technical issues, ensuring minimal downtime.
- Create and maintain technical documentation for configurations and customizations.
- Support upgrades, patches, and new release deployments.
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 5 years of hands-on ServiceNow development experience.
- Strong knowledge of ServiceNow modules such as Incident, Problem, Change, CMDB, Service Catalog, and Knowledge Management.
- Proficiency in JavaScript, HTML, CSS, and ServiceNow Glide API.
- Experience with ServiceNow Flow Designer, IntegrationHub, and REST/SOAP integrations.
- Familiarity with ITIL framework and best practices.
- Strong problem-solving skills and attention to detail.
PREFERRED SKILLS:
- ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD).
- Experience with HRSD, ITOM, or CSM modules.
- Knowledge of Agile/Scrum methodologies.
SECURITY CLEARANCE REQUIREMENTS:
- Active Secret Clearance.
Job Types: Full-time, Contract
Pay: $45.00 - $55.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Security clearance:
- Secret (Required)
Work Location: Hybrid remote in Washington, DC 20003
Salary : $45 - $55