What are the responsibilities and job description for the Area Property Manager position at Athens Climate Storage & Athens Secure Storage?
Job Title: Area Property Manager
Properties: Athens Secure Storage and Athens Climate Storage (formerly K&S Storage)
About the Role
This position oversees the full operational performance of two self storage facilities in Athens Texas. You will handle daily operations, tenant relations, maintenance coordination, collections, marketing execution, U-Haul management, and ensure both properties are consistently clean, secure, and professionally maintained. This role requires accountability, initiative, and a willingness to handle hands-on tasks including cleaning and unit preparation.
Key Responsibilities
Facility Operations
- Perform regular walkthroughs at both facilities to ensure cleanliness, security, and proper functioning of all systems.
- Clean up trash on property grounds, remove debris, sweep units, blow out hallways, and keep all common areas spotless.
- Prepare vacant units by sweeping, cleaning, and ensuring they are move-in ready at all times.
- Coordinate maintenance and vendor work including HVAC, gates, cameras, lighting, and unit doors.
- Verify alarm systems, gate codes, and access protocols are working correctly.
Tenant Relations and Leasing
- Handle all tenant communication promptly and professionally.
- Show units, process rental applications, execute leases, and manage move-ins and move-outs.
- Enforce policies and resolve tenant disputes with documentation and clear communication.
Financial and Administrative Duties
- Collect rent, post payments, and make timely deposits.
- Manage delinquency and complete all required collection steps on schedule.
- Maintain accurate records and reports in the property management system.
- Monitor expenses and report operational issues quickly.
Marketing and Occupancy Growth
Online Marketing
- Keep listings accurate on Google, SpareFoot, Facebook Marketplace, and other platforms.
- Execute basic SEO updates and maintain accurate online information.
- Post consistent social content, promotions, and updates to support leasing.
Ground Marketing
- Build relationships with local businesses, apartments, RV parks, marinas, and community groups.
- Distribute flyers and perform local outreach.
- Attend community events to increase visibility.
- Monitor local competition and recommend pricing or promotions as needed.
U-Haul Management
- Manage all U-Haul rentals and returns with proper documentation.
- Ensure equipment is checked in and out accurately.
- Maintain U-Haul inventory and follow U-Haul operational procedures.
- Resolve customer or equipment issues quickly.
Operational Compliance and Improvement
- Follow and enforce company SOPs.
- Conduct audits of delinquency work, unit locks, retail inventory, and access logs.
- Identify inefficiencies and implement improvements proactively.
- Stay updated on local regulations and industry standards.
Problem Resolution
- Address urgent issues, including after-hours situations when needed.
- Document problems clearly and escalate when appropriate.
- Anticipate risks and resolve them before they impact operations.
Qualifications
- Experience in property management, customer service, or operations is preferred, especially in self storage.
- Strong communication and organizational skills.
- Ability to manage responsibilities across two properties.
- Proficiency with property management systems and basic tech tools.
- Comfort with online marketing.
- High reliability, accountability, and professionalism.
- Spanish proficiency is a plus.
Why This Role Matters
- You are the operational backbone of both facilities.
- Your consistency directly impacts occupancy, revenue, tenant experience, and online reputation.
- You play a key role in elevating operations, especially as Athens Climate Storage transitions from prior ownership.
Job Type: Full-time
Pay: From $19.00 per hour
Experience:
- Property management: 2 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Athens, TX 75751 (Required)
Ability to Relocate:
- Athens, TX 75751: Relocate before starting work (Required)
Work Location: In person
Salary : $19