What are the responsibilities and job description for the Senior Software Engineer, Billing Workflow position at athenahealth?
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Role Summary
This Senior Software Engineer will design and build scalable, secure, and maintainable software that powers athenaCollector’s revenue cycle management features. This role is based in Boston, MA as a hybrid position. The engineer will collaborate across product, design, and operations teams to deliver high-quality services and will report to the Senior Manager.
Team Summary
In athenaCollector we build technology solutions that automate Revenue Cycle Management (RCM). This Collector team is implementing the underlying medical back-office processes to automate and integrate the unique claims cycle requirements.
The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This team focuses on providing both clients and athena teams with the right features and tools to minimize cash flow delays and operational costs, increase scalability, and help clients maximize the value they get from athenaOne.
On this team you will work on services and user experiences that directly impact claims processing, billing, and client operations. You will help reduce manual work through automation, improve system observability and reliability, and deliver features that drive measurable business outcomes for provider clients. Collaboration with product managers, QA, SRE, and other engineering teams is central — you’ll participate in design discussions, code reviews, and delivery planning while mentoring more junior engineers and contributing to technical roadmaps.
Essential Job Responsibilities
$119,000 - $203,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About Athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What We Can Do For You
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Role Summary
This Senior Software Engineer will design and build scalable, secure, and maintainable software that powers athenaCollector’s revenue cycle management features. This role is based in Boston, MA as a hybrid position. The engineer will collaborate across product, design, and operations teams to deliver high-quality services and will report to the Senior Manager.
Team Summary
In athenaCollector we build technology solutions that automate Revenue Cycle Management (RCM). This Collector team is implementing the underlying medical back-office processes to automate and integrate the unique claims cycle requirements.
The athenaCollector product builds a critical part of the athenaOne platform, which helps our medical provider clients manage their business and revenue cycle (RCM), automating claims and billing for well over $200 billion in client revenue. This team focuses on providing both clients and athena teams with the right features and tools to minimize cash flow delays and operational costs, increase scalability, and help clients maximize the value they get from athenaOne.
On this team you will work on services and user experiences that directly impact claims processing, billing, and client operations. You will help reduce manual work through automation, improve system observability and reliability, and deliver features that drive measurable business outcomes for provider clients. Collaboration with product managers, QA, SRE, and other engineering teams is central — you’ll participate in design discussions, code reviews, and delivery planning while mentoring more junior engineers and contributing to technical roadmaps.
Essential Job Responsibilities
- Design and implement frontend user interfaces using React, JavaScript, HTML, and CSS that deliver performant and accessible experiences.
- Develop and maintain backend services using Java and Spring Boot to support core RCM workflows and APIs.
- Build and consume GraphQL APIs to efficiently fetch and manipulate data across services.
- Create, optimize, and maintain SQL-based data models and queries for Oracle and PostgreSQL databases.
- Deploy and run containerized services on AWS (ECS, EKS) and collaborate with platform/SRE teams to improve reliability and observability.
- Implement infrastructure-as-code patterns and collaborate on DevOps automation, familiarity with Terraform is a plus.
- Apply Agile methodologies: participate in sprint planning, refine requirements, estimate work, and deliver high-quality increments.
- Integrate and evaluate AI capabilities into engineering workflows and product features, prototype LLM-assisted features, and help define safe, usable ways to leverage AI to improve developer productivity and client outcomes.
- Collaborate in cross-functional teams: perform design reviews, code reviews, and mentor peers to raise overall engineering quality.
- Troubleshoot production issues, perform root-cause analysis, and implement long-term fixes that reduce operational risk.
- Contribute to architectural discussions and help drive technical strategy for the product area.
- Participate in on-call rotation and support incident response processes when needed.
- Produce technical documentation, runbooks, and API documentation for internal and external stakeholders.
- Support performance tuning and scalability testing of services and queries.
- Prototype new ideas and present findings to product and engineering leadership.
- Help onboard new hires and support team learning sessions.
- Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
- 4–8 years of professional software development experience.
- Strong experience building frontend applications using React, JavaScript, HTML, and CSS.
- Experience designing and consuming GraphQL APIs.
- Solid experience developing backend services in Java and Spring Boot.
- Proficiency with SQL and working knowledge of Oracle and PostgreSQL databases.
- Experience with AWS services, particularly ECS and EKS.
- Experience or demonstrated interest in working with AI/LLM technologies, prompt engineering, or agentic AI patterns.
- Familiarity with Agile development practices.
- Understanding of infrastructure-as-code and DevOps concepts; Terraform experience is a plus.
- Knowledge of Perl is a plus.
$119,000 - $203,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About Athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What We Can Do For You
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Salary : $119,000 - $203,000