What are the responsibilities and job description for the Emerging Product Services, Associate - Analytics position at athenahealth?
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary
Data Delivery Associates in Emerging Product Services help transform client data into standardized formats that support analysis and decision-making. In this role, you will use ETL tools and SQL to work with data from multiple sources, including payer, EHR, and lab systems, and help maintain reliable data flows for client implementations and ongoing support. You will collaborate with cross-functional partners to support project delivery, improve process efficiency, and resolve data issues. This role is remote/hybrid/in-office, depending on team needs, and reports to the Product Analytics Senior Manager.
About The Team
The Emerging Product Services team supports client implementations and post-go-live data operations by managing ETL processes and improving data quality across source systems. The team partners with implementation, product, and technical stakeholders to ensure data is loaded accurately and consistently into the front-end application. Team members use tools such as SQL, Power BI, Atlassian suite, PowerShell, and related data management tools to monitor performance, analyze trends, and support scalable processes.
Essential Job Responsibilities
$56,000 - $96,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About Athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What We Can Do For You
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Position Summary
Data Delivery Associates in Emerging Product Services help transform client data into standardized formats that support analysis and decision-making. In this role, you will use ETL tools and SQL to work with data from multiple sources, including payer, EHR, and lab systems, and help maintain reliable data flows for client implementations and ongoing support. You will collaborate with cross-functional partners to support project delivery, improve process efficiency, and resolve data issues. This role is remote/hybrid/in-office, depending on team needs, and reports to the Product Analytics Senior Manager.
About The Team
The Emerging Product Services team supports client implementations and post-go-live data operations by managing ETL processes and improving data quality across source systems. The team partners with implementation, product, and technical stakeholders to ensure data is loaded accurately and consistently into the front-end application. Team members use tools such as SQL, Power BI, Atlassian suite, PowerShell, and related data management tools to monitor performance, analyze trends, and support scalable processes.
Essential Job Responsibilities
- Support client implementation projects by adapting planned scope and applying contingency solutions to maintain data flow from source systems to the application
- Assist with post-go-live implementation support by updating configurations based on client requests and building understanding of source data and ETL workflows
- Contribute to enhancements of implementation tools and processes that improve scalability, performance, and consistency
- Write and maintain SQL queries to monitor, analyze, and validate data throughout the implementation and support process
- Use PowerShell and related tools to support data processing and workflow automation, with Python familiarity as an advantage
- Analyze data and performance trends using SQL, Power BI, and Atlassian suite to help explain variations and identify issues
- Partner with internal stakeholders to investigate source data questions and support data analysis needs
- Apply AI tools to speed up analysis, draft SQL or documentation, and learn new ways to improve productivity while still checking outputs carefully before use
- Collaborate with team members and cross-functional partners to manage priorities, meet deadlines, and escalate issues when needed
- Document implementation updates, workflow changes, and issue resolutions
- Participate in team discussions to share observations and process improvement ideas
- Support testing and validation activities related to data transformations and releases
- Help maintain organized records of client-specific data requirements and implementation decisions
- Contribute to troubleshooting efforts for data quality, mapping, or load issues
- Build working knowledge of healthcare data sources and implementation patterns over time
- Bachelor’s degree or equivalent combination of education, training, and experience required
- 2 years of experience in data integration, data operations, or relational databases required
- SQL programming experience required
- Experience with data management languages such as PowerShell and Python preferred
- Experience with Atlassian suite, Visual Studio Code, and Salesforce preferred
- Familiarity with healthcare data, including payer claims and clinical data sources, preferred
- Experience analyzing complex business problems and helping develop solutions preferred
- Demonstrated ability to learn technical tools, solve problems, and improve processes preferred
- Ability to work collaboratively, communicate clearly, and follow through on commitments required
- Experience using AI tools to support analysis, drafting, or productivity tasks preferred
$56,000 - $96,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About Athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What We Can Do For You
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Salary : $56,000 - $96,000