What are the responsibilities and job description for the Boutique Housekeeper at Harbor Inn & Marina position at ATC Hotel Management LLC?
Overview
To clean guest rooms and suites to ensure highest standards of cleanliness and service. Providing our guest with clean, home-away-from-home experience while staying with us.
Duties and Responsibilities
● Adhere to cleaning procedures and instructions for use on cleaning agents.
● Ongoing housekeeping training
● Carry linens, towels, toilet items, and cleaning supplies
● Cleaning and sanitizing toilets, showers/bathtubs, counter tops and sinks
● Replenish supplies such as drinking glasses, linens, writing supplies, hotel literature, and bathroom items.
● Making beds and changing linens
● Keep storage areas well-stocked, clean, and tidy.
● Dust and polish furniture and equipment.
● Push and pull vacuum throughout entire room
● Emptying of all trash within room
● Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
● Provide professional, pleasant customer service at all times.
● Work with other internal departments to guarantee guest comfort and satisfaction.
● Ensure quality of cleaning is to the highest standards and Avra Standards
● Check rooms for lost items and process lost item through lost and found.
● Notify supervisor of needed maintenance.
● Communicate with supervisor, room status, guest compliments, complaint and/or concerns.
● Apply cleaning solvents
● Responsible for cleaning public areas
● Comply with attendance rules and be available to work on regular basis. Must be able to work weekends and Holidays
● This job description reflects management’s right to assign or reassign duties and responsibilities to this job at any time.
Qualifications
● Professional in appearance and demeanor
● Customer Service
● Previous cleaning experience preferred
● Ability to work with cleaning chemicals
● Able to work flexible shifts
● Must be able to push, pull and lift 30lbs
● Bending, reaching, kneeling/crawling at a low level.
Additional Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee is frequently exposed to humid conditions. Employee may be exposed to contaminants, disease or infections. The employee is occasionally exposed to toxic or caustic chemicals. The noise level in the work environment is usually quiet.
Hours necessary to perform at the required level are typically 20-30 for part time and 30-40 for full time weekly varying days Monday – Sunday