What are the responsibilities and job description for the Solutions Engineer position at ATB Technologies?
Job Type
Full-time
Description
Welcome to ATB Technologies, where innovation meets exceptional customer service! We are an award-winning Managed Service Provider (MSP) in St. Louis, fueled by the passion of our team and client referrals. Crafting personalized IT solutions is our forte, and we're on the lookout for enthusiastic individuals to join our crew. At ATB Technologies, it's not just about upgrading businesses with better IT and providing top-tier customer service, it's about creating a workplace for your success.
As a Solutions Engineer on the Professional Services team at ATB Technologies, you will deliver IT solutions for clients ranging from small businesses to enterprise organizations. You’ll design and implement modern infrastructure with a strong emphasis on Microsoft technologies and Azure, partnering closely with clients to translate requirements into reliable, scalable implementations. This role is ideal for an engineer with a strong technical foundation and a hands-on mindset—someone who enjoys digging in, learning quickly, and continuously leveling up.
Key Responsibilities
$80,000 - $115,000
Full-time
Description
Welcome to ATB Technologies, where innovation meets exceptional customer service! We are an award-winning Managed Service Provider (MSP) in St. Louis, fueled by the passion of our team and client referrals. Crafting personalized IT solutions is our forte, and we're on the lookout for enthusiastic individuals to join our crew. At ATB Technologies, it's not just about upgrading businesses with better IT and providing top-tier customer service, it's about creating a workplace for your success.
As a Solutions Engineer on the Professional Services team at ATB Technologies, you will deliver IT solutions for clients ranging from small businesses to enterprise organizations. You’ll design and implement modern infrastructure with a strong emphasis on Microsoft technologies and Azure, partnering closely with clients to translate requirements into reliable, scalable implementations. This role is ideal for an engineer with a strong technical foundation and a hands-on mindset—someone who enjoys digging in, learning quickly, and continuously leveling up.
Key Responsibilities
- Deliver solutions end-to-end: Implement infrastructure projects across Microsoft and Azure, including planning, build, configuration, testing, deployment, and cutover support.
- Azure-focused implementation: Contribute to and lead Azure project work such as core resource deployment, connectivity, identity integration, and operational readiness (monitoring, access, documentation).
- Microsoft platform delivery: Deploy and improve Microsoft environments (e.g., Windows Server and related services; Microsoft 365 components as applicable), aligning with client requirements and best practices.
- Network integration & troubleshooting: Implement and troubleshoot network connectivity and dependencies (LAN/WAN concepts, routing/switching fundamentals, VPNs/firewalls as applicable) to ensure reliable end-to-end solutions.
- Client discovery & technical guidance: Gather requirements, validate assumptions, and recommend practical approaches that balance security, performance, and cost.
- Documentation & handoff excellence: Produce clear deliverables such as implementation plans, diagrams, configurations/as-builts, and support runbooks to ensure smooth transitions and long-term maintainability.
- Continuous improvement: Stay current on Microsoft and Azure capabilities; pursue certifications and share learnings internally to strengthen delivery standards.
- 5 years of hands-on experience in a similar delivery/implementation role (Professional Services, MSP, consulting, or internal infrastructure project delivery).
- Azure (real project experience deploying and supporting workloads/services).
- Microsoft technologies (core infrastructure and/or Microsoft 365 ecosystem as relevant).
- Networking fundamentals (connectivity, troubleshooting, common infrastructure patterns).
- Demonstrated ability to execute projects from start to finish (scope understanding, implementation, validation, and documentation).
- Strong communication skills and comfort working directly with clients.
- Ability to maintain accurate technical documentation and organize work across multiple client engagements.
- Valid driver’s license and vehicle; ability to travel locally to client sites 10–20%, with the potential for occasional travel to out-of-state clients and sites.
- Microsoft certifications (Azure and/or Microsoft 365), such as AZ-104 or similar.
- Networking certifications such as CCNA/CCNP.
- Experience with identity and access management concepts (e.g., Entra ID/Azure AD, RBAC, conditional access concepts).
- Experience with SQL in the context of infrastructure/app support (basic administration and troubleshooting).
- Experience with virtual desktop solutions.
- Competitive compensation, with full employee benefits package.
- An award-winning collaborative, flexible, innovative, and supportive culture – INC 5000 Award Winner, STL Best Places to Work, INC Best Places to Work, MSP 500 Awards.
- Unlimited Vacation Policy, Matching 401k, 8 Paid Holidays.
- Company-paid lunch offered three days per week.
- Employer-paid Employee Health/Dental/Vision Benefits.
$80,000 - $115,000
Salary : $80,000 - $115,000