What are the responsibilities and job description for the Site Content Specialist, Website position at At Home?
The Site Content Specialist will partner with the Site Content Manager, Site Merchants and Marketing to plan and execute strategic content that drives engagement, supports product category sales, new initiatives, contributes to increasing natural search results and provides a positive omnichannel customer experience.
Key Roles and Responsibilities
Plan & execute site content under the direction of the content manager that drives engagement, sales and provides a positive omnichannel customer experience
Produce content that is optimized for all shopping devices and addresses the needs of individual markets through personalization
Create and manage content briefs, wireframes and marketing jobs for all campaigns and special projects
Assist with the communication of content plans and performance to various business partners
Partner with the site merchandisers to provide clear and optimized navigation from all content assets
Ensure all content requests are fulfilled according to the brief before passing the final brief to the content manager for review and front-end development team for execution.
Responsible for validating all content prior to launch, assuring a superior customer experience
Maintains performance dashboards that measure the success and opportunity within each campaign and gather action-oriented information for immediate and future content implementation.
Lead and solicit competition analysis through routine benchmarking. Document inspiration and emerging trends and share findings with internal teams.
Qualifications and Competencies
Bachelor’s Degree Required, Digital Retailing, Merchandising or Marketing preferred
3 years of ecommerce experience, or similar role
Experience with Salesforce (or similar ecom platforms), Web Analytics Tools, Excel
Strategic thinker with the ability to clearly articulate and implement a focused plan
Strong communicator with the ability to influence and drive decision making process
Self-starter with strong attention to detail who can manage multiple projects simultaneously
Strong teamwork, communication and interpersonal skills
Salary.com Estimation for Site Content Specialist, Website in Coppell, TX
$88,625 to $111,706
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