What are the responsibilities and job description for the Leasing Specialist position at At Home Apartments, LLC?
LOCATION(S)
Hopkins & Minnetonka (Chasewood Gates, The Chase at Nine Mile Creek) - Our Chasewood Gates & The Chase at Nine Mile Creek Apartments are communities that feel more like estates than apartments. They are located in Minnetonka with the convenience of a 20-minute commute to Minneapolis. Surrounded by woods and tucked away in nature, the on-site amenities for our residents rival those of any club. These are a few of the reasons why residents love living here and now you can be a part of the Chasewood/Chase family too!
Hours
Part-Time
- 20-25 hrs/wk
- Wednesday/Thursday/Friday 1- 6 PM Saturdays/Sundays 10 AM - 4 PM
JOB SUMMARY
Are you looking for a career path that offers flexibility, the opportunity to engage with new people, and a fun atmosphere? If so, this might be the fit for you! The Leasing Specialist is responsible for effectively marketing and renting apartments while nurturing relationships with prospective and current residents. As the first point of contact for prospects and residents, this role is focused on providing exceptional customer care and goal resolution. The successful candidate must possess a passion for working with people and an outgoing personality. Past leasing experience preferred.
PRINCIPAL RESPONSIBILITIES
- Act as the first point of contact for any questions or concerns prospective or current residents might have, answering and returning phone calls and emails promptly and courteously.
- Provide prospective residents with informative, friendly apartment tours.
- Assist in rental application processing and lease packet assembly.
- Participate in the new resident move-in process - signing leases and distributing keys to new residents.
- Assists Assistant Property Managers and Property Manager in evaluating and maintaining overall property operations.
- Participate in the resident move-out process, collecting keys and forwarding address information from departing residents.
- Communicate maintenance requests or urgent needs to Property Manager and Maintenance Coordinator.
QUALIFICATIONS
Experience
- 1-2 years customer service and/or sales experience
Skills and Abilities
- Strong attention to detail
- Strong organizational skills
- Strong interpersonal communication skills
- Excellent customer service skills
- Demonstrated and proficient computer skills, including Microsoft Office suite (Word, Excel), Internet, and Email
- Fluent in English; Clear, understandable verbal and written communication; Proper use of grammar and spelling.
Required Education and Training
- High School Diploma or GED required.
Other Requirements
- Regular and consistent attendance.
- Reliable transportation.
- Valid driver's license and current auto insurance.
- Availability to work weekends and on the first and last day of each month.