What are the responsibilities and job description for the Entry Level Client Services Specialist position at AT Health Insurance LLC?
Job Summary
The Entry Level Client Services Specialist supports clients before and after conversations with our health-benefits team. This is a communication and coordination position for someone who wants to build professional client-service experience in a structured environment.
Responsibilities
- Respond to routine client questions and requests
- Coordinate consultations, confirmations, and follow-up
- Maintain accurate contact information and client notes
- Track open items so follow-up is completed on time
- Help clients understand the next step in the process
- Connect specialized questions with the appropriate team member
Qualifications
A college degree is not required for this position. We are looking for professional communication, dependable work habits, attention to detail, and the ability to learn new information. Experience in customer service, hospitality, retail, reception, administrative support, or another client-facing setting can be valuable.
Training
You will receive instruction on internal systems, team workflow, health-benefits terminology, and the types of questions you can handle directly.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Work Location: In person
Salary : $70,000 - $90,000