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Office Administrator (FT)

At Ease Pest Solutions LLC
Troutman, NC Full Time
POSTED ON 4/18/2024 CLOSED ON 5/17/2024

What are the responsibilities and job description for the Office Administrator (FT) position at At Ease Pest Solutions LLC?

NOTE: THE LINK BELOW IS TO OUR WEBSITE, YOU MUST SUBMIT AN APPLICATION THERE TO BE CONSIDERED FOR EMPLOYMENT.

We're a local, veteran-owned and operated pest control company. We believe in taking great care of our employees so that our employees take great care of our clients. 

No experience is needed, we will train the right candidate. This is not an entry-level position, some homework may be required during your training period. You'll have an opportunity to learn a trade and gain a secure, well-paying, beneficial long-term career we'll ensure you'll enjoy!

WHAT YOU’LL EARN:
  • Direct Deposited Paychecks- The base salary will start at $35,000 per year (paid monthly) for the first 90-day probationary period. Then $40,000 after your training and the probationary period have been completed. In addition to bonuses and commissions. After 18 months your salary will increase and you'll earn $45k ($3,750 monthly)An opportunity to advance with an up-and-coming locally owned and operated company with plenty of upcoming room for advancement.
  • Paid vacation, over 15 paid days off each year, even your birthday earns you a paid day off!
  • A health, dental and retirement benefits package will be available soon!

REQUIREMENTS:
  • At least 2 years of combined experience in sales and working with the public in a customer service-type of environment in some aspect is a must.
  • Will be able to learn and sell our services over the phone with an enthusiastic and professional demeanor.
  • Schedule services in the most efficient and optimized way in the technician's calendars.
  • Implement and promote strategies to increase sales.
  • Strong Microsoft Office Skills. (incl. Excel, and Word)
  • Have a clean driving record and a valid driver’s license. (NO DUIs)
  • Detail oriented.
  • Ability to pass a drug and background check.
  • Must be authorized to work in the US.
  • College degree is preferred, but a high school diploma is required.
  • Manage multiple technician's schedules on a daily basis.
  • Provide quality service and assist in resolving customer concerns such as billing and service issues.
  • Address customer cancellation requests in a concerned, professional manner while trying to work through the issue to see if there is a solution that will allow us to retain them as a customer.
  • Handle incoming and outgoing calls and mail.
  • Ability to proficiently type, print and send reports.
  • Investigate billing errors and escalate them up the chain of command as needed.
  • Maintain accurate data entry of client accounts.
  • Pitching solutions to potential customer’s pest issues when the call comes in (we’ll train you) and setting up new services for technicians.
  • Experience with clerical/administrative work, filing, typing professional emails, etc.
  • Effective communication and organization skills.
  • Ability to work in a fast-paced environment.
  • Possess integrity, be professional and possesses an overall good work ethic.
  • Must be able to multitask.

IF YOU ARE THE RIGHT CANDIDATE:
We are currently looking to fill the role of a  Customer Service/Sales Office Representative. The ideal candidate is a great problem solver; someone who is able to work independently at times can multitask and possesses a positive attention to detail.
Please submit your application at: https://www.ateasepest.com/employment-application

Salary : $35,000

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