What are the responsibilities and job description for the Manager, Strategic Initiatives position at Asurion?
Overview:
The Manager of Strategic Initiatives directs and oversees supply chain projects to ensure new programs and projects meet organization goals and requirements. These initiatives are highly cross-functional inside Supply Chain and across the organization. Develops project plans, risk analysis, training plans, communication plans, etc. to ensure project success. Facilitates regular cross-functional team calls, leadership check-ins and accountable for overall initiative success. Oversees all aspects of projects including schedule, adherence to metrics, risks, and communications. Ensures cross-functional team members deliver all work within schedule and to full project scope. Skilled in working in a highly matrixed environment. Experience leading others through influence and aligning team to objectives.
Essential Duties and Responsibilities:
The Manager of Strategic Initiatives directs and oversees supply chain projects to ensure new programs and projects meet organization goals and requirements. These initiatives are highly cross-functional inside Supply Chain and across the organization. Develops project plans, risk analysis, training plans, communication plans, etc. to ensure project success. Facilitates regular cross-functional team calls, leadership check-ins and accountable for overall initiative success. Oversees all aspects of projects including schedule, adherence to metrics, risks, and communications. Ensures cross-functional team members deliver all work within schedule and to full project scope. Skilled in working in a highly matrixed environment. Experience leading others through influence and aligning team to objectives.
Essential Duties and Responsibilities:
- Develops project plans and drives project milestones
- Spearhead and manage all projects through all projects phases from initiation to closure
- Accountable for meeting agreed upon scope, delivery schedule and quality measures
- Role requires excellent oral and written communications, interpersonal, negotiation, and project planning skills
- Apply risk management assessment in project planning / ongoing execution and resolves issues and conflicts associated with management of multiple complex high-priority projects
- Successful track record of working through barriers and delivering results
- Ability to build and maintain relationships and partner effectively across internal and external teams
- Proactively identify and meet customer and stakeholder needs
- Motivated change agent with the ability to collaborate across all levels
- Excellent oral and written communication skills
- Ability to think strategically and translate strategy into practice
- Ability to handle ambiguity and drive clarity throughout the project
- Strong analytical and problem-solving skills
- Strong change management, prioritization and facilitation skills
- Demonstrated aptitude towards high standards for quality and performance
- Excellent communication, interpersonal and organizational skills with a hands-on management style
- Bachelor’s Degree required; PMP certification or equivalent training preferred; equivalent related project management experience is a plus
- Exceptional interpersonal, verbal and written skills.
- Strong collaboration and cross functional partnership skills; ability to influence internal colleagues from all business functions.
- 1-3 years of experience managing medium-to-large scale projects and present complex results to senior levels.
- Strong business acumen, analytical ability, and financial skills.
- Proficient in MS Office Applications, including but not limited to MS Excel, PowerPoint, Word, Visio, and Asana.
- Project management skills with the ability to multi-task and concurrently manage multiple complex projects in a cross functional environment
- Ability to appropriately prioritize and drive initiatives while operating in a highly matrixed environment.
- Self-starter with strong desire to identify and lead opportunities that drive significant business impact.
- Experience in supply chain, product management, call center, or financial project management experience and/or business process redesign experience in these areas is a definite plus
- Little (0-10%) domestic travel required