What are the responsibilities and job description for the IT Service Desk Engineer Intern position at Astrolab?
Application Deadline: 1 June 2026
Department: IT
Location: Hawthorne, California
Compensation: $75,000 - $89,000 / year
Venturi Astrolab, Inc. (Astrolab) is pioneering new ways to explore and operate on distant planetary bodies. We are singularly focused on designing, building, and operating a fleet of multi-purpose commercial planetary rovers to extend and enhance humanity’s presence in the solar system. We are seeking motivated, creative, and exceptional people to join our world-class team.
Astrolab is looking for an IT Service Desk Engineer Intern to support our day-to-day IT needs. This is a hands-on, customer-first role focused on keeping our team productive by resolving issues quickly and delivering great end-user support.
What you'll do:
- Own and manage incoming IT support tickets from start to finish
- Image, configure, and deploy laptops for new and existing employees
- Support user onboarding and offboarding (accounts, access, equipment)
- Track and manage IT assets (inventory, assignments, returns)
- Set up and support audio/video for meetings and team events
- Partner with the Cloud Engineering team when issues escalate or overlap
- Willing to jump into other areas of IT and assist where necessary
- Willing to learn new products and services
- Education: Currently pursuing or recently graduated with a bachelor’s degree in information technology or related fields
- Experience: At least 3 months of hands-on experience outside of the classroom, including extracurricular project teams, personal projects, or prior internship/work experience
- Exposure to Office 365 suite of products
- Exposure to Windows 11, MacOS, iOS
- Scripting capabilities a plus
- Must be able to lift 50lbs
- You must be willing to work nights and weekends if necessary.
- Join a team of best-in-class engineers building the foundation of planetary surface exploration
- Equity ownership in the company
- Comprehensive health benefits, including medical, dental, vision, and mental health support
- 401(k) plan with company match
- Flexible PTO and parental leave
- Home office set up reimbursement
- Weekly lunch stipend, plus complimentary snacks and beverages on-site
- Once a month social hour on-site with food and drinks
Salary : $75,000 - $89,000