What are the responsibilities and job description for the Front Desk Receptionist position at Astro Kennels?
Overview
We are seeking a highly organized and professional Front Desk Receptionist to serve as the first point of contact for our customers and visitors. This role is essential in ensuring a welcoming atmosphere while efficiently managing all tasks necessary to ensure a fast and efficient experience for our guests . The ideal candidate will possess strong customer service skills, be computer literate, and have exceptional phone etiquette, be highly organized, and have the ability to multitask in a fast paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression. Ensure all animals that enter the facility are up to date on all vaccines.
- Enter each and every animal that enters the facility into the computer system and make appointments and schedule services as needed.
- Manage incoming calls, directing them to the appropriate personnel or taking messages as necessary.
- Perform clerical duties including data entry, filing, and maintaining organized records.
- Provide customer support by addressing inquiries and resolving issues in a timely manner.
- Schedule appointments and manage calendars for other departments as needed.
- Maintain a clean and organized front desk area to enhance the overall office environment.
- Enter all new merchandise that arrives weekly into the system and make price tags accordingly.
- Receive the merchandise truck weekly and help other staff members bring to the appropriate area in the facility.
Requirements
- Weekends are required. The position is for Friday, Saturday, and perhaps Sunday.
- Strong phone etiquette
- Strong computer literacy with proficiency in Gingr or similar software is preferred.
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- Exceptional customer service skills with a friendly, outgoing demeanor.
- Strong time management abilities to prioritize tasks effectively.
- Attention to detail, particularly in proofreading documents and managing data entry tasks.
- Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
- Clear communicator both verbally as well as written.
If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity.
Job Type: Part-time or Full Time
Benefits:
- Employee discount
- Life insurance
- Paid time off
- Insurance
Work Location: In person
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 10.0 – 25.00 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14 - $15