Food Services Manager- Toppenish - Req #2080681955

About Astria

The Astria Health system, headquartered in the heart of the state of Washington’s wine country in the beautiful Yakima Valley, is the largest non-profit healthcare system based in Eastern Washington. Astria Health is the parent non-profit organization of Astria Sunnyside Hospital and Astria Toppenish Hospital and delivers care throughout the Valley through its Astria Health Hospitals and its Astria Ambulatory Care model focused on delivering the highest level of ambulatory and outpatient care in convenient locations in both the Lower and Upper Yakima Valley. Astria Ambulatory Care is designed to meet the changing lifestyles and diverse needs of those living and working throughout the region.

Across our healthcare network, you will find a dynamic range of meaningful careers and opportunities for growth and safe workplaces. Whether we use our expertise in accounting, human resources, finance, planning, marketing, or our clinical services in any of our operational divisions, our shared passion for providing exceptional healthcare to our communities motivates us to achieve excellence each day. If you share our passion, we want to hear from you.

Our operating principles define how we come together as a team to do our work. They reflect Astria Health’s unique view on what’s important and right - being a leader in providing innovative, exceptional rural healthcare solutions with kindness and dignity. Documenting this core aspect of our culture helps employees make good decisions independently, cultivate trust through accountability, and go beyond the expected. We believe in continuously escalating the bar for talent and performance because we are obsessed with a commitment to excellence and patient care. It also helps candidates consider career opportunities and evaluate whether they will thrive at Astria Health.

Astria Health is seeking a Food Services Manger to join our team! This position is at our Toppenish Hospital.

What you get to do every day!

The Food Service Manager plans, organize, directs and controls the preparation and presentation of wholesome, quality food products for cafeteria and patient services. You will:

• Provides oversight and timely processing of the POS system and maintains sound budgeting and financial management of the department.
• Establishes and maintains collaborative relationships with employees and care providers.
• Maintains responsibility for ongoing accreditation and regulatory compliance.
• Supervises all personnel and establishes policies and procedures for Food Services programs.
• Responsible for the planning, development, program evaluation, and quality and safety for Food Services.
• Ensures cleanliness and sanitation of Food Service areas per American Osteopathic Association and Department of Health Standards.
• Manages and trains all staff in the food services department on basic requirements of their job role. Establish standards for personnel performance and customer services.
• Establish and enforce nutritional standards for dining establishments based on accepted industry standards and in collaboration with the Registered Dietitian.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources, leadership technique, production methods, and coordination of people and resources.
• Works collaboratively with the Registered Dietitian to improve food services for patients. Along with identifying other processes for improvement with the Registered Dietitian.
• Schedule catering services for events such as banquets or receptions, and negotiate detail of arrangement with clients.
• Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
• Estimate food and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
• Review menus and analyze recipes in order to determine labor and overhead costs, and assign prices to menu items. Schedule and receive food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in dining facilities.
• Continuous quality improvement and customer service. Looks for and suggests ways to better meet customer requests and needs. Notifies appropriate person immediately of any problem jeopardizing positive customer relations. Participates in customer satisfaction goals.
• Performs other duties as assigned.
• Collaborate effectively across organizational boundaries.
• Adheres to the core values and standards of the organization.

• High School Diploma or GED
• Five years healthcare food preparation experience.
• 2 years of supervision and leadership experience.
• WA State Food Handler’s Card.
• Oral and written fluency in the English language

Preferred Qualifications and Education

• Associates Degree in Related Field
• Working knowledge of The Joint Commission, Department of Health, and CMS Standards.
• A Certified Dietary Manager, Certified Food Protection Professional (CDM®, CFPP®)

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. As required by various pay transparency laws, we share a competitive compensation range for candidates hired into each position. Pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, and certification(s) and/or education. This position is not associated with a union contract.

Astria Health is an Equal Employment Opportunity employer!

We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based on race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics.

Astria Health employees must adhere to the Company’s security policies and Code of Ethics.

Individuals needing accommodation in the application and testing process or need this job announcement in an alternative format may call Human Resources at 509-837-1628, at least two days before the need.

Please note Astria Health does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.